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mewtd

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Mac user is denied access to network shares

Hi,
Our Mac user is unable to reach network shares since he upgraded to Siera.

I am trying to add a network place in the usual way:
Smb:\\192.168.1.5\ share$

It prompts for a username, giving first the option of connecting as guest or registered user, but when I enter his username and password in the format
Domain\user and then password, it declines access

Any ideas what might be causing this?

The very same problem when he is off the domain trying to access by vpn. He can establish the vpn connection and authenticate, but it refuses to let him add a network share.

Any help appreciated.

Thank you.
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Tom Cieslik
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mewtd

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Hi Tom,
Can you please link to how to join a Mac to a domain?
I don't think I have taken that step...
Go to Network Unlock settings and set pernament / not DHCP IP address from your network
Then go to Accounts you will see button JOIN
Put your domain controller server name with whole domain name into field (example: server1.mydomain.local)

Select Active directory utility
Is going to ask you for login and password and done

Here is Step by step set on older OSX but they did not changed this for years

https://www.pluralsight.com/blog/tutorials/join-mac-to-windows-domain
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ASKER

HI Tom,
If I give him a static IP, will this not cause him difficulties when he is off the network, or does the mac have an easy on off switch to enable/disable DHCP?
Not a Mac user, sorry about that, would appreciate help on this one...
Static IP you can setup only for getting Domain trust, then you can switch back to DHCP
No, there is not switch ON/OF for DHCP/Static available in Mac
Hi Mewtd,

I've used the "Network Account Server" with great success. This option is located at System Preferences/Users & Groups/ Login Options.

Here is a screenshot: User generated image
Once Bind the Mac, they'll pretty much be able to do everything a PC can. I would add one additional step to make things easy for your user to connect to the share:

1) Connect to Share and have it seen on the desktop by going to Finder/Preferences/General Tab/ Select "Connected Servers"
2) Open System Preferences
3) Click on Users & Groups
4) Click on the User on the left hand side
5) Click on the Login Items tab
6) Drag the share icon from the desktop to the window under the Login Items

Now everytime the user connects the Mac will automatically try and connect to it. If you or the user doesn't like auto connecting you can always use the key combination CMD + K and type the share address. The most recent connections are saved, so connecting again for the user will be a breeze.

Lastly, if you're looking to make your Macs operate more like PCs in your environment, then you might want to look at Thursby's ADmit Mac. I personally used this and PKcard , since I worked in a government setting that needed encryptions for military access cards, and both worked beautifully.

I hope this helps.