GoranWester
asked on
Win 10 HP lost local password ASUS UX32A
One of my customers have lost her password to her ASUS UX32a Notebookl.
I ususally use Acronix Spower password reset program on a CD to reset local password.
The issue here is that I can not get the UX32 to boot from the external CD. I get into the BIOS (Tricky in itself) and set the fast boot option to disabled.
Thereafter I press F10 to save and restart and immediately press and hold ESC to get to the Boot option menu.
Unfortunately, the boot menu only shows "Windows Boot Manager (P0: WDC.............) " Obviously the hard disk and
"Enter Setup"
The external hard disk was plugged in from the beginning and yes, USB legacy support was enabled.
I am totally stuck.
Can anybody help?
Göran Wester
I ususally use Acronix Spower password reset program on a CD to reset local password.
The issue here is that I can not get the UX32 to boot from the external CD. I get into the BIOS (Tricky in itself) and set the fast boot option to disabled.
Thereafter I press F10 to save and restart and immediately press and hold ESC to get to the Boot option menu.
Unfortunately, the boot menu only shows "Windows Boot Manager (P0: WDC.............) " Obviously the hard disk and
"Enter Setup"
The external hard disk was plugged in from the beginning and yes, USB legacy support was enabled.
I am totally stuck.
Can anybody help?
Göran Wester
ASKER
I found the secure boot setting in the security menu.
Now another interesting phenomena shows up.
I can see and boot from a regular Windows install DVD, but I can not see any of my utility disks (CDs) based on portable windows or Linux!?!? These disks boot without problem on WIndows 7 computers.
Has anybody got any ideas?
Göran
Now another interesting phenomena shows up.
I can see and boot from a regular Windows install DVD, but I can not see any of my utility disks (CDs) based on portable windows or Linux!?!? These disks boot without problem on WIndows 7 computers.
Has anybody got any ideas?
Göran
ASKER CERTIFIED SOLUTION
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Disable secure boot in the bios and retry.