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Desktop items cannot be moved / deleted
hi Experts
I have a users at work he is unable to moved / deleted items on his desktop.
thanks in advance for the help
I have a users at work he is unable to moved / deleted items on his desktop.
thanks in advance for the help
Login with other account on same computer and then try to delete the files and check if that works or no ?
Make a backup of the current user's Windows Profile including Mail, documents, favourites and so on. Make sure the backup is in a secure location not part of the user's profile.
Delete the user's profile, restart, make a new Profile for the user and recover the backed up documents.
Delete the user's profile, restart, make a new Profile for the user and recover the backed up documents.
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ASKER
I am trying to delete documents which have been saved on there desktop
I have 6 users with this issue
I have 6 users with this issue
I wonder if you have had a large virus issue. On a machine that works properly, you can always delete documents from the desktop.
Make sure the same userid that created the documents is used to delete the documents. Then scan fully for viruses and malware.
Make sure the same userid that created the documents is used to delete the documents. Then scan fully for viruses and malware.
When you try to delete them, does it give an error message or just nothing happens?
Check in even viewer is it shows any error after an unsuccessful delete.
ASKER
Will have to check the above after Xmas
3rd Jan
Thank you
3rd Jan
Thank you
ASKER
thanks done
Check if his account has full control