Will Schmidt
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Apple macbook will not count battery cycles
A customer brought in an apple macbook and had me replace a new battery in it. The battery seems to be working ok but, even though the battery has been charged and discharged at least 9 or 10 times the macbook still is saying the cycle count is 0.
Also, at one time, the customer says that when he unplugged the charger the laptop instantly shut off like the battery had no charge in it, but when he plugged the charger back in and re-started the laptop the charge showed 100% charged
Is this an indication of a faulty battery? or is there something wrong with the MB?
Also, at one time, the customer says that when he unplugged the charger the laptop instantly shut off like the battery had no charge in it, but when he plugged the charger back in and re-started the laptop the charge showed 100% charged
Is this an indication of a faulty battery? or is there something wrong with the MB?
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Thanks for the update and I was happy to help.
ASKER
Thanks for your help on this issue