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janaFlag for United States of America

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Internet problem with a router wifi in our iPhone

We are connecting to a client site thru thier wifi and with our notebooks and PC works ok, but our iPhone doesn't connect saying an issue of WPA (see pix below).

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What can we do to have our iPhone connect?
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Kyle Santos
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Have you tried the suggestion it provided here?

eg

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I connect my iPhone SE by WPA2 and also by static IP so it does not get in the way of other equipment.

You might try resetting the Network in Settings but I think you will need WPA2
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ASKER

The suggestion is if the wifi is our property.  As stated in the question, the wifi is of a client site.  Prior placing the question we notify them but they assured us that all thier devices are working ok.  Unfortunately we couldn't convince them to change their setting; thus, the reason we placed  our question to EE....

Maybe we can set our iPhone for this specific site to connect that that router? Is there something we can do in our iPhone?
Newer iPhones  can't use WPA and since the client uses WPA and won't change, you're done..
David Johnson has given you the correct and simple answer .. iPhones no longer support connecting to WPA-password protected WiFi.

The reason is that WPA is VERY EASY to crack/hack and Apple has decided that anyone who cares about security on their WiFi will use WPA2 and if they don't care they'll turn it OFF .. that is why an iPhone will connect to WiFi with NO PASSWORD or WPA2 but not WPA!!
Maybe we can set our iPhone for this specific site to connect that that router? No. They need to upgrade it.
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Trying to understand your comments on 'iPhones no longer support connecting to WPA-password protected WiFi'.

If a WiFi device using WPA-password setting is more prone to be hacked into, how does it make the iPhone "weak" or "hackable" if the iPhone connect to this WiFi?

Please explain.
The traffic to/from the iphone via the router can be intercepted if the router is compromised ..
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Yes, that we understoopd by the comments, but the question is, how does it make the iPhone "weak" or "hackable" if it connects to WPA-password set WiFi?
It makes the router (and thus the whole network) weak to provide WPA security. It is more about the router and network than the phone.

The site should change to WPA 2 and you can always use cellular service in the meantime.
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Eoin OSullivan
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Ok, thank you all for the information.  We think we are cleared on the topic of wifi-weakness: if our iPhone connect to a weak WiFi all our transmit to/fro will be compromise.

Going back to the question, what can we do to have our iPhone connect?
(please note that we need to connect and will not use this connection for banks or any sensitive connections)
I do not think you can connect the phone unless the Wi-Fi router is upgraded to a newer model.
Other than rolling back to an earlier version of ios.  As I said before youj're done.. Bring in your own router/access point and connect to their network and then connect your iphone to your access point. WPA was only out for a year before it was replaced with WPA2.
Apple in their infinite wisdom is trying to protect their products users. If their policies are not to your liking then don't use their products.
Going back to the question, what can we do to have our iPhone connect?
Follow the directions Apple provides you as I said in my first comment.  #a41931323
"Learn more about recommended settings for wifi."

Let us know what you decide to do from there.  If your router does not support what Apple now requires, then you need to get a router that supports Apple's iPhone.
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Again, it's not our router.
If they won't change it, and if you cannot add your own access point, then there is nothing you can do. Use your own iPhone service on this site.
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Understood.  But curiosity in this situation.  Here in the site, we just noticed another router same brand but no password to use and our iPhones works fine.  (please note that our need to access the lan and the net via their wifi and we plan not to connect to sensitive data)

That said, why would apple permit an iPhone to connect to an open-no-password WiFi and not permit to connect to same wifi but with a WPA-password setting?
It is the way Apple programmed the security portion. No such programming for no security.
@rayluvs
As I explained earlier .. it is a SILLY decision by Apple to stop iOS devices connecting to WPA encrypted wifi routers.
In effect Apple decided that if there is NO encryption then you'll be aware of the risk and take precautions .. but if you saw WPA encryption you might "think" it was secure when it isn't .. so they force iOS users to either connect to properly secure WPA2 or completely insecure WiFi and nothing in-between.
https://www.experts-exchange.com/questions/28990493/Internet-problem-with-a-router-wifi-in-our-iPhone.html?anchorAnswerId=41931770#a41931770
Again, it's not our router.
Apologies. I missed that comment.
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ASKER

We just want to connect to this wifi.

So rereading all entries it seems that apple will not permit an iPhone to connect to s non-secure wifi or an open-wifi no matter what.

There has to be way.
1. The Site can change the Wi-Fi router
2. You can attach your own Wi-Fi router.
3. You can use cellular service.

There does NOT have be your particular way. I hear "there must be a way" all the time in here.
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Understood.
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Update:

  • We have noticed that our iPhones, after a while displaying the "wpa is not considered secure" message, does connect to the unsecured WiFi.
  • Also found that apples only warns, does not restrict connecting to unsecured WiFi.
  • Finally, we did recommended the suggestions here to the sites manager.

Thanx all!
A number of us gave you the same recommendations.
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Just re-read the thread, which entry should we have awarded?
It is too late now, so just leave this one.