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Jason Leydon

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VMware Log Insight upgrade failing due to insufficient disk space

Unfortunately with Log Insight being a rather restrictive vApp with minimal technical documentation - I find it is difficult to troubleshoot certain issues. When the VM is created for Log Insight (3.3 in my case) it creates a 12.5gb which I believe is where the system itself lies and where subsequent upgrades would take place. There is plenty of storage for logs itself so I have narrowed down where my specific issue is to the disk with the OS and it cannot be expanded due to the nature of how the VM is designed.

After multiple restarts/shutdowns and trying multiple versions of the update (tried 3.6 and 4.0 upgrades) - I continue to receive an error that there is not enough space. I went through knowledge base articles and forum posts but could not find any related issues.

Anyone know how to even begin to troubleshoot this? I am wondering if there is a way to clear out cache files (perhaps previous upgrades that reside on the disk I need to expand.
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compdigit44

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Jason Leydon

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Thanks for the response. I did review this but unfortunately was unable to fix the issue. Showing the storage there seemed to be sufficient space for the size of the upgrade. I ended up working with VMware support directly and they were unable to resolve the issue.

They advised me to rebuild LogInsight instead with a clean copy of 4.0 and recreate my rules. This was not ideal but unfortunately I could not see a way around it. One thing to note is the fact that my 3.3 to 3.6 upgrade worked fine - which I then upgraded to 4.0. However, going from 3.0 to 3.3 to 3.6 is what failed.
Closing with this solution. Although it did not resolve my exact problem this does link to a KB that reflects where you can review the storage space available on this partition.