<div>
I downloaded KIES3 and connected my phone but it's telling me I need to unlock my phone and my phone is already unlocked at the time. I know I didn't have to download LIES in the past t use my Note 4. Why would I have to do it now?
</div>


I downloaded KIES3 and connected my phone but it's telling me I need to unlock my phone and my phone is already unlocked at the time. I know I didn't have to download LIES in the past t use my Note 4. Why would I have to do it now?

<div>
open up command prompt and type in drive assigned to that samsung &nbsp;ie:- &nbsp;f drive or whatever &lt;drive:\&gt;<br />
<br />
c:\Users\user&gt; f: <br />
f:\&gt; dir /a
</div>


open up command prompt and type in drive assigned to that samsung  ie:-  f drive or whatever <drive:\>

c:\Users\user> f:
f:\> dir /a

<div>
Enable developer option and set USB mode of MTP.<br />
<br />
Besides, are you using Win 10 N edition?<br />
<br />
If yes, you need to install the media feature pack first and restart computer before you connect your phone.<br />
<br />
<a href="https://support.microsoft.com/en-us/kb/3133719" rel="ugc">https://support.microsoft.com/en-us/kb/3133719</a>
</div>


Enable developer option and set USB mode of MTP.

Besides, are you using Win 10 N edition?

If yes, you need to install the media feature pack first and restart computer before you connect your phone.

https://support.microsoft.com/en-us/kb/3133719 [https://support.microsoft.com/en-us/kb/3133719]

<div>
<div class="content wysiwyg-content">
I have a Samsung Note 4 and cannot view the files on my PC. I am using Windows 10. I am able to see the phone come up but it states empty folder. I went in and ensured the debug was checked but still not working. Any other ideas as to why this could be happening?
</div>
</div>


I have a Samsung Note 4 and cannot view the files on my PC. I am using Windows 10. I am able to see the phone come up but it states empty folder. I went in and ensured the debug was checked but still not working. Any other ideas as to why this could be happening?

Samsung Note 4 not showing files on computer

A cellular phone (also known as a mobile phone, cell phone, hand phone, or simply a phone) is a telephone that can make and receive telephone calls over a radio link while moving around a wide geographic area by connecting to a cellular network provided by a mobile phone operator, allowing access to the public telephone network. Mobile phones that offer services such as text messaging, email, Internet access, business applications, gaming, photography and more general computing capabilities are referred to as smartphones.