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ollybuba

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Outlook Disconnected

Randomly different Outlook versions, 2007, 2010, 2013, are showing disconnected from the Exchange Server 2013.  I am able to ping the server by name and FQDN.  I've done an nslookup and those results come back correct.  I have taken Outlook offline and then back online and it still says disconnected.  I've deleted the profile on the machine as well as deleting the ost file.  I have also restored some of the machines before the most recent release of updates.  Outlook sometimes works for a short while afterwords and then it shows disconnected again.  Sometimes after the restore it still doesn't work.

When I try to recreate the profile I get the error, "The connection to Microsoft Exchange is unavailable.  Outlook must be online or connected to complete this action."  Outlook however is able to find the user account at profile creation.  I have also changed the setting in the Outlook account to always require a password and it does that but still doesn't resolve the issue.

Some machines' Outlook programs are operating properly and have never had an issue.

Thanks in advance.
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David Johnson, CD
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ollybuba

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We have software that monitors website activity.  For some reason it started blocking the path to the exchange server.