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Yes, that was the problem. &nbsp; Thank you for replying so promptly!
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Yes, that was the problem.   Thank you for replying so promptly!

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In a command prompt, I type &quot;ipconfig&quot;. &nbsp; I get &quot;media disconnected&quot;. &nbsp; I tried the following with no result:<br />
<br />
For Windows 7, you may try the following commands.<br />
&nbsp;<br />
1. Click Start<br />
&nbsp;<br />
2. All Programs\Accessories and right click on Command Prompt<br />
&nbsp;<br />
3. Select &quot;Run as Administrator&quot; to open a command prompt.<br />
<br />
In the command prompt window that opens, type the following commands, each followed by the Enter key:<br />
&nbsp;<br />
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog<br />
&nbsp;<br />
Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log<br />
&nbsp;<br />
Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log<br />
&nbsp;<br />
Reboot the machine. This should help.<br />
&nbsp;<br />
Later try to get the IP address, you will get it.<br />
&nbsp;<br />
&nbsp;<br />
Azeez Nadeem - Microsoft Support
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In a command prompt, I type "ipconfig".   I get "media disconnected".   I tried the following with no result:

For Windows 7, you may try the following commands.
 
1. Click Start
 
2. All Programs\Accessories and right click on Command Prompt
 
3. Select "Run as Administrator" to open a command prompt.

In the command prompt window that opens, type the following commands, each followed by the Enter key:
 
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog
 
Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log
 
Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log
 
Reboot the machine. This should help.
 
Later try to get the IP address, you will get it.
 
 
Azeez Nadeem - Microsoft Support

Why do I get &quot;media disconnected&quot; when I run ipconfig?

Installation is the act of making a computer program program ready for execution. Because the process varies programs often come with a specialized program responsible for doing whatever is needed for their installation. Installation may be part of a larger software deployment process. Cross platform installer builders that produce installers for Windows, Mac OS X and Linux include InstallAnywhere, InstallBuilder and Install4J. Installers for Microsoft Windows include Windows Installer, InstallShield, and Wise Installation Studio; free installer-authoring tools include NSIS, IzPack, Clickteam, InnoSetup, InstallSimple and WiX. Mac OS X includes Installer, and also includes a separate software updating application.

Installation

Transmission Control Protocol/Internet Protocol (TCP/IP) is the set of networking protocols that define end-to-end connectivity specifying how data should be packeted, addressed, transmitted, routed and received at the destination. This functionality is organized into four abstraction layers which are used to sort all related protocols according to the scope of networking involved.

TCP/IP

The Windows operating systems have distinct methodologies for designing and implementing networks, and have specific systems to accomplish various networking processes, such as Exchange for email, Sharepoint for shared files and programs, and IIS for delivery of web pages. Microsoft also produces server technologies for networked database use, security and virtualization.

Windows Networking

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.

Why do I get &quot;media disconnected&quot; when I run ipconfig?

Why do I get "media disconnected" when I run ipconfig?