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Samsung Smart View subtitles don't work

Hello,

I have a Samsung-UF6470 Smart Tv.
I downloaded Samsung Smart View so as to watch films from my computer.

However most of the times the subtitles cannot be seen (9 times out of 10).

-the subtitle name is exactly as the film name (except the extension of course)
-I tried to drag and drop both the film and the subtitle file
-I also tried to give the whole folder in which the film and the subtitle files are

What can I do? Is there an alternative software which handles the subtitles well?

Thank you.
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☠ MASQ ☠

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