Windows phone not detected

brian ramdhan
brian ramdhan used Ask the Experts™
on
When connected to pc you getting a noise and it shows that it charging but it not being detected on my computer
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IT Manager
Top Expert 2010
Commented:
Have you tried another USB cable and/or USB port?

You need charging and data USB cable and not all USB cable is the same.
What operating system is on the "pc" ?
Windows/may not detect it if the charging is not working.
Wait 24 hours or till it shows fully charged.
If the windows phone has no charge left  could have damaged the OS onboard.
Do a soft reset, if it is Lumia 920.
 press the volume down and power buttons at the same time together for 10 secs
 After the phone has started again, you have to set the date and time.

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