Professor J
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Window 10 Domain Environment cannot delete a file although i am the owner of the file.
i have Windows 10 domain user. my antivirus is BitDefender End Point Security.
I was downloading a file from net, probably it was a malware something, the file was with .rar extention.
while the file was downloaded but the extention of file shows .partial
i tried deleting the file and i could not, as i get the message
i checked in the antivirus log and i see the following message under the "AntiMalware" for this file
i am a bit concerned, how come IT with admin access cannot delete this file.
I was downloading a file from net, probably it was a malware something, the file was with .rar extention.
while the file was downloaded but the extention of file shows .partial
i tried deleting the file and i could not, as i get the message
"You 'ill need to provide administrator permission to delete this file."when i checked the file security, i am the owner with full control but still cannot delete it, then i took my machine to IT and even IT with domain administrator privilege access, the file could not be deleted.
i checked in the antivirus log and i see the following message under the "AntiMalware" for this file
"On-Access scanning has detected a threat. Access to the file has been denied.No configured actions can be taken for (FilePath/Foldername rar.9wt2v48.partial=>Filename"
i am a bit concerned, how come IT with admin access cannot delete this file.
The AV software will have locked it, I guess. So you should look into the dashboard of your AV software and release it from quarantine/delete it there.
ASKER
Tom, i rebooted the machine many times. the file was downloaded using Internet explorer. the file size is complete. although it shows partial.
probably the AV did not let the file to be finished to its name and blocked it at partial. the software do not show anything in quarantine or any option to delete.
McKnife,
i do not see anything from quarantine or blocked to delete or release it.
probably the AV did not let the file to be finished to its name and blocked it at partial. the software do not show anything in quarantine or any option to delete.
McKnife,
i do not see anything from quarantine or blocked to delete or release it.
Shot down your AV software for second and try to delete file.
Open an elevated CMD prompt, then run chkdsk /f /r on the drive letter where that file is. Reboot to actually do the chkdsk, then when the system is back up try deleting the file again (provided chkdsk didn't do that already).
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ASKER
thanks everyone.
Try check in your software you've used for download if you can stop/cancel download if not try reboot computer. You should be able delete file after that since reboot will stop process.