For the past 5 days, I have been unable to connect to my website host, HostMonster, to upload files as I have for the past 8 years.
I am using a Toshiba laptop Satellite S55, Windows 7. I run System Mechanic, Webroot and Malwarebytes regularly. I have used Cute FTP and/or Filezilla which have performed flawlessly.
The problem began last Friday when I tried to upload some files.
I have literally spent hours on the phone with Hostmonster tech support. HostMonster admits to having been hit by a DDOS attack, but on the call I made today, confirmed that it was over. The tech I spoke with and I ascertained about a dozen times that the Site Manager in Filezilla contained the proper host, port, protocol, encryption, normal logon type, accurate username and password. But it would not connect.
I have an XP computer which I rarely use online, but plugged it in and tried from the Filezilla program there, and got the same result, which was no connection.
I also tried to connect from a netbook using a different Internet connection and still could not connect.
The HostMonster tech also tried to connect on a computer on his end, using Fiilezilla, and no problem! It went through easily and connected immediately.
I upload over a hundred files a week to my site and having to use the slow as molasses one-by-one upload using the FTP controls on my HostMonster cPanel is a big time strain.
I've been looking into moving to another host but I thought I'd give EE one last shot before I make that decision.
This has been driving me NUTS as you might imagine. Does anyone have any idea of what the problem is and if so, how to fix it?