Dave Stone
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Dell Precision 5510 Downgrade to Windows 7 Pro
Hello,
I have a Dell Precision 5510 laptop that I need to downgrade to Windows 7 Pro. It has Skylake chipset with a M.2 NVMe hard drive. I have it able to boot to a USB with Windows 7 Pro but when it gets to where you choose the drive I get an error that states: “A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please inset it now.”
I have attempted to slipstream what I believe to be the appropriate drivers into the Windows 7 install but I continue to get this message. There is a Dell Knowledge Base Article SLN301992 that explains what needs to be done and I think I have done what they are saying to do but I still receive that error. Any help with this would be appreciated.
Note: Because the laptop was purchased with Windows 10 pro installed with no downgrade option Dell is of very, very, little help.
Thank you.
I have a Dell Precision 5510 laptop that I need to downgrade to Windows 7 Pro. It has Skylake chipset with a M.2 NVMe hard drive. I have it able to boot to a USB with Windows 7 Pro but when it gets to where you choose the drive I get an error that states: “A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please inset it now.”
I have attempted to slipstream what I believe to be the appropriate drivers into the Windows 7 install but I continue to get this message. There is a Dell Knowledge Base Article SLN301992 that explains what needs to be done and I think I have done what they are saying to do but I still receive that error. Any help with this would be appreciated.
Note: Because the laptop was purchased with Windows 10 pro installed with no downgrade option Dell is of very, very, little help.
Thank you.
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From the Dell support article:
http://www.dell.com/support/article/us/en/04/SLN301992/en
Are those the steps you did? Did you use a USB 3.0 key, and not a 2.0 key? did you see the note about the Skylake Chipset and inserting the USB 3.0 driver in to your Windows 7 image?
http://www.dell.com/support/article/us/en/04/SLN301992/en
Using Dell Windows 7 Professional 64 bit media (Dell part D58M7 - KIT,SW,W7P64SP1,USB,SKL,MUL28) follow the steps below to install Windows 7 Professional 64-bit to your Precision 3510/551/ system.
Download the Intel Rapid Storage Technology F6 Driver for Windows 7 64-bit (Currently: Serial-ATA_Driver_28J5R_WN64_14.8.1. 1043_A03.E XE) From the Dell support Website (www.dell.com/support/home). Click the Drivers & downloads link, then the Find it myself tab. Ensure Windows 7 64-bit is the selected operating system, then scroll down to Serial ATA drivers. Click the arrow and click the download link for the Intel Rapid Storage Technology F6 Driver.
Extract and copy the IRST drivers to a USB 3.0 key (Double-click the Serial-ATA_Driver_28J5R_WN64_14.8.1. 1043_A03.E XE file, follow the prompts to extract the compressed files.).
Boot your system to the Windows 7 Professional 64-bit media using the F12 boot menu to select your boot device.
When you are prompted to load a driver, insert the USB 3.0 key that contains the IRST driver and install the Intel Rapid Storage Technology Driver.
The Windows 7 Professional installation should continue normally.
NOTE: If your system does not recognize any USB devices, then you are most likely trying to install Windows 7 to a system with the Skylake Chipset. Downloading the most current Dell Windows 7 ISO (See below) or inserting the USB 3.0 driver in to your Windows 7 image should resolve the issue.
Are those the steps you did? Did you use a USB 3.0 key, and not a 2.0 key? did you see the note about the Skylake Chipset and inserting the USB 3.0 driver in to your Windows 7 image?
ASKER
Thank you.
John Hurst - Neither a thoughtful or helpful answer. Expert? I think not.
John Hurst - Neither a thoughtful or helpful answer. Expert? I think not.
Windows 7 is dying out, so I am not sure why keeping Windows 10 is not helpful. Your choice to stay behind in the dark.
What can you do with Windows 7 that you cannot do with Windows 10? I stopped using Windows 7 4 years ago.
You can run Windows 7 in a virtual machine in Windows 10. I do this and it works.