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Oracle Listener Not Starting

Hi
last year, I installed oracle 12c on my laptop
it was working well

then I didn't use oracle and disabled oracle services in order to increase my laptop performance
then I installed Toad in order to connect to the database server of the company
but Toad does not find oracle home
they installed oracle home
and Toad works
Now, I go again to services to re_start it
all oracle services restarted except the listener
it sent me this message
windows 10, 64 bit
A77D31C0-ABDB-4289-A420-7C2035EFAC70.JPG

SOLUTION

slightwv (䄆 Netminder)

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NiceMan331

ASKER

this is
Untitled.png

schwertner

Possibly you have started 'cmd' as ordinary user.
With right mouse button start it as 'Administrator'

schwertner

There are indications that the OS user you use is not owner of the Oracle software.
So either look for this user or start the Listener as Administrator.

NiceMan331

ASKER

you mean the cmd as adminstarator ? or the listener ?

ASKER CERTIFIED SOLUTION

schwertner

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NiceMan331

ASKER

yes , you are right
it attempt to start now
but it asked me passowrd of my user
i feel shame to say : i forget database name , my user password , and sys pasword
sorry

NiceMan331

ASKER

i rememebred now
it sent me this rsult
Untitled.png

schwertner

try to answer with your Windows Administrator User password

schwertner

Congratulations!
Close the question.
If you can't connect to the Oracle instance open a new question and address it to me

NiceMan331

ASKER

here are the new question
https://www.experts-exchange.com/questions/28995361/Can't-Access-My-Database.html