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I think it may be re-authenticating because the version you have is very old. Try a computer with Outlook 2016 and see if the same thing happens.
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I think it may be re-authenticating because the version you have is very old. Try a computer with Outlook 2016 and see if the same thing happens.

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I know Outlook 2016 will most likely work but I need figure something out since I will have a large number of client running Outlook 2010 during the migration to Office 365 and outlook 2016
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I know Outlook 2016 will most likely work but I need figure something out since I will have a large number of client running Outlook 2010 during the migration to Office 365 and outlook 2016

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We are in the process of testing Office 365 in preparing for a rollout later on this quarter. We are using ADFS 3.0 and are clients are Windows 7 and Outlook 2010. Once a test mailbox is moved the user get a Windows login prompt to enter in their password which happens each time they open Outlook. I have spent the last two days reading and trying all of the suggest hotfixes and setting and nothing has worked. If I select remember password it does work but as soon as the password change hangs on connecting to server.<br />
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Any help is very welcomed at this point
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We are in the process of testing Office 365 in preparing for a rollout later on this quarter. We are using ADFS 3.0 and are clients are Windows 7 and Outlook 2010. Once a test mailbox is moved the user get a Windows login prompt to enter in their password which happens each time they open Outlook. I have spent the last two days reading and trying all of the suggest hotfixes and setting and nothing has worked. If I select remember password it does work but as soon as the password change hangs on connecting to server.

Any help is very welcomed at this point

Office 365 and Outlook 2010

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

Microsoft 365

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.