Google apps migration

The issue you are having is that those mailboxes are likely larger than the others.  Google throttles the inbound transfer rate of data.  For this reason, we almost always use a 3rd party tool when migrating our clients to G Suite.  This lets us run multiple threads in parallel.

At this point, you are best the let the migration run its course.  Using the Google tools, you data should be migrating in reverse chronological order.  So, the most current data should be there.  Let the 2 users know the rest of their data will migrate over the next day or so.

If you do not have access to your DNS records, you have a really big problem, as you won't be able to change your email routing to G Suite. But I'm not sure that's your issue.

Changing your MX Records does not impact your IMAP settings.  Changing your server, however does.  

First, you need to make sure that you have enabled IMAP (https://support.google.com/a/answer/105694?hl=en) so that this is a valid connection for users.

Then, you need to point the clients (outlook, thunderbird, etc) to the IMAP service for Gmail: https://support.google.com/mail/answer/7126229?visit_id=1-636201766973285958-3832500835&rd=1

A few additional thoughts ...

If you did not configure dual delivery, than when you cut over from your current email service to Gmail, you are going to lose information. After your MX records change, you will need to rerun the migration to capture any data and/or changes that took place between each user's migration and the cut-over.

If you are using Outlook as your email client, strongly consider running the G Suite Sync for MS Outlook add-on from Google.  This will create a more robust connection and user experience than IMAP.  The tool can also be used for the final sync of data on a per-user basis.

-- Allen

@Allan
I spoke with the hosting company this morning and they tell me if I change the MX records I will no loner have access to the mail boxes. My last account is at 80% the only thing I could do is allow the employees to log into there mailboxes on the old server this morning, now I know most of the account migrations was completed on Saturday so all of the activity since Saturday will not be in their google accounts, if I run the migration tool again will it create duplicates or will it just add items that were not there..  Any other suggestion or recommendations is greatly appreciated

Re-running the migration should not create duplicates.

If your service is telling you that they will immediately delete data if you change MX records, then they may be in violation of your contract.

@Allen thanks for all your help my last account is at 92% but I notice in the account none of the calendar nor contacts are in the Google accounts ..... any suggestions.... also I did use the Google migration tool

Do any if the users have contacts and calendars?

@Allen
I just log into their old mail server to export their contacts that works but under calendar there is no option for export it only gives me ... add to outlook, Get CalDAV URLs, Import ICS file ..... no other options for the calendar.... any suggestions?

What service are you migrating from ?

not sure if I totally understand services but I am migrating from action host that using smarter mail. the user that have contacts I could export the contacts in smarter mail then import directly into Google mail, but the calendar selection under smarter mail doesn't have an option for export so I connected the calendar to outlook and just exported the calendar out of outlook but now that seems like it not working

@Allen

Hello, all of my accounts have migrated the problem I am having now is that when I am adding the MX record for google to action host I set the record type to MX mail domain to ASPMX.L.GOOGLE.COM
 preference to very high (10) and then it has a field for Mail exchanger I add the @ symbol and it gives me an error mail exchanger host name must contain latin characters, digits, hyphens and points only. It should be a valid domain name... So I just put google.com and it accepts it but it puts a 10 in front of the google.com (10google.com) I contacted google to do a screen share and they tell me that I will have to request action host to add these records .... Does this sound right ... my only concern is action host is a bit slow with support and does not answer the phone ..... any suggestions

The hosting company does allow me to edit the dns records but the the Mail exchanger field google said I would have to put a @ symbol there or google.com

If I put an @ symbol it gives me an error and if I put google.com it accepts it but when I look at the record it looks like 10google.com the support person at google said that would not work I would have to  call the hosting company
20170117_092457.jpg

I see the issue.

Their dns management is forcing all MX records to end in .cisofva.org, so the resulting domain is aspmx.l.google.com.cisofva.org, which is not correct.

You will not be able to set your MX records properly unless you can properly set the domain.

Either your hosting company needs to setup your DNS records for you, or you need to move your DNS to another service.

The hosting company is really giving me the running around I emailed them stating the problem and they email me back
Hi

In your account, the dns is managed - please login and update the records as you need

Please let us know if there is anything else we can do to assist you.

Regards,

Action Hosting Support

LOL well at this point am I stuck I just replied and tried to outline my problem in a bit more detail but my question is there any way around this, they host their website with this company and I really don't want to think of backing up the website and going to the domain and pointing the domain to a new hosting server and then uploading the old website with hopes that all of that goes well just to fix this problem also trying to explain all of this to everyone in the office why we had to do all of this just for email

@ Allen

Hello I finally got the records changed Saturday morning and now we just started to get some emails into google accounts but some are still going to the old server, is this normal and is there any way to speed up this process or some indication of when all of this is completed ?

It can take 24 hours for the change to propagate, but it's usually faster than that.  If the TTL was set to 300 before making the change, the switch happens more quickly.