GMartin
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how can I recover a forgotten Windows 8.1 login password?
Hello and Good Morning Everyone,
I am needing help to recover a forgotten Windows 8.1 login password for a Visual Land Premier 10 tablet. Above the password login box is the Hotmail email address. Is it possible to somehow use the Hotmail email address to reset the Windows 8.1 login password?
Any help given in reply to this question will be greatly appreciated.
Thank you
George
I am needing help to recover a forgotten Windows 8.1 login password for a Visual Land Premier 10 tablet. Above the password login box is the Hotmail email address. Is it possible to somehow use the Hotmail email address to reset the Windows 8.1 login password?
Any help given in reply to this question will be greatly appreciated.
Thank you
George
i believe you can reset it when you tyry to login as admin and you failed 3 times or more
ASKER
Hi
Thank you for your suggestion. How can I try to login as administrator?
George
Thank you for your suggestion. How can I try to login as administrator?
George
SOLUTION
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ASKER CERTIFIED SOLUTION
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ASKER
Hello and Good Evening Everyone,
In order to fully exercise the suggestions given, I have ordered a micro-USB hub in order to hook up a USB mouse. I know this is going to seem a bit strange, but, let me take a moment to explain. While the tablet does have a touch pad to glide the mouse and select items, it does not have a right-click button to open up menus. The micro-USB hub has been shipped. My hope is that the operating system, Windows 8.1, will automatically load the software or drivers for it even though I can not access the desktop.
With respect to your question rindi, the Hotmail password has been forgotten because this account has not been used in quite some time. While I certainly understand your recommendations, I do however have a follow up question. When Hotmail sends me a numerical code via an alternate email or phone, will this act as a temporary password which can be changed to a permanent one once fully logged in?
George
In order to fully exercise the suggestions given, I have ordered a micro-USB hub in order to hook up a USB mouse. I know this is going to seem a bit strange, but, let me take a moment to explain. While the tablet does have a touch pad to glide the mouse and select items, it does not have a right-click button to open up menus. The micro-USB hub has been shipped. My hope is that the operating system, Windows 8.1, will automatically load the software or drivers for it even though I can not access the desktop.
With respect to your question rindi, the Hotmail password has been forgotten because this account has not been used in quite some time. While I certainly understand your recommendations, I do however have a follow up question. When Hotmail sends me a numerical code via an alternate email or phone, will this act as a temporary password which can be changed to a permanent one once fully logged in?
George
SOLUTION
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ASKER
Hello and Good Afternoon,
The micro-USB hub needed to hook up a standard USB mouse to the tablet has come in. I am now ready to exercise the troubleshooting suggestions given. If I should have further related questions, I will respectively post them.
I will be back in touch with my progress and outcomes of my troubleshooting efforts.
Thank you
George
The micro-USB hub needed to hook up a standard USB mouse to the tablet has come in. I am now ready to exercise the troubleshooting suggestions given. If I should have further related questions, I will respectively post them.
I will be back in touch with my progress and outcomes of my troubleshooting efforts.
Thank you
George
ok - and good luck
ASKER
Hello and Good Afternoon Everyone,
I am very pleased to say this issue is now resolved after following the instructions given by rindi. We now have a new password for our Hotmail account which also works for the tablet login password.
Thanks again :-)
George
I am very pleased to say this issue is now resolved after following the instructions given by rindi. We now have a new password for our Hotmail account which also works for the tablet login password.
Thanks again :-)
George
Make sure you add another account that is a local account and has admin rights. Then remove the admin rights from the hotmail account. If there is only one account on the PC, it will be setup as an Admin account, and that is terrible. Your account you use the PC with should always be a standard account.