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Daniel Garcia

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Outlook 2013 freezes when replying

I have noticed that Outlook users when they send an email that contains a profile picture of themselves, the responder's (internally in our organization) outlook freezes when he tries to respond to it.

If we change the reply to as text format (eliminating HTML), Outlook does not freeze.

Has anyone seen this before?
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John
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Remove the picture to make the signature smaller and see if that works. It well may work.

Also, make a new, test, Windows User Profile. log into the new Windows Profile, set up Outlook and test.
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Tom Cieslik
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Daniel Garcia

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Yes that appeared to work. Thanks.
Your welcome :)