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Schuyler Kuhl

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Office365 - Sharepoint Documents backup

Greetings,

In the Office365 setup for my office, in the sharepoint section is the "Team Site".  That has a documents folder which can hold word docs, pdfs, etc that are shared wiht the office.  That folder can be mapped as a network drive and using the sync tool can show up in the favorites list of windows explorer and looks similar to a network shared drive but is a synced folder between the user desktop and the Office365 Sharepoint cloud.

So a user could have an issue with ransomeware that encrypts the files in this location.  I just saw this happen yesterday.  The files in a user's local sharepoint folder were encrypted and the originals deleted.  The encrypted files were synced to Office365 and the originals were deleted.  In Office365 the originals were still fine in the Recycle Bin.

If the files had been important and they had been deleted from the recycle bin it would have been a problem.  

What is the prefered method for backing up this this data location?  I did a support session with the Office365 support he wasn't able to explain to me any proceedure to prevent against data loss.

Thanks and best regards,

Sky
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Schuyler Kuhl

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This would also relate to a user's personal One Drive data.
I'm not sure of any native way of protecting these documents, but there are 3rd party solutions such as EMC Spanning:
http://spanning.com/products/office365-backup/
Thank you.  That looks good.  It looks like it only includes one drive data.  It looks like that wouldn't back up the data I was originally concerned about.
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Adam Drayer
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Avatar of Jeffrey Kane - TechSoEasy
First, you should review Microsoft's recommendations on how to protect yourself: https://blogs.technet.microsoft.com/office365security/how-to-deal-with-ransomware/

It is important that you block all .exe files from SharePoint and OneDrive document libraries.

Then, be sure that File Versioning is enabled, because this alone will protect you against ransomware encrypting your document libraries in SharePoint and OneDrive.

If you absolutely want to have a redundant backup of your SharePoint files, I recommend you look at www.datto.com 

More info from Microsoft about data resiliency: https://www.microsoft.com/en-us/download/details.aspx?id=53560
Hi,

As suggested by Jeffrey, you should first have a look at the informative article provided by Microsoft Support.

As your concern is data loss prevention, you should try any trusted third-party tool to take backup of SharePoint Online.

You can use SysTools Office 365 Document Downloader as it helps to download all the documents of the documents library of SPO.
Visit the link below:
https://www.systoolsgroup.com/office365-document-downloader.html

I hope this works for you!

Best Regards,
Tej Pratap Shukla
thank you.