mvalencia2003
asked on
Citrix Receiver Installation on Microsoft Surface
Hi
I am getting error: 'Microsoft.VC80.ATL,type=" win32",ver sion="8.0. 50727.762" ,publicKey Token="1fc 8b3b9a1e18 e3b",proce ssorArchit ecture="x8 6"'
when trying to install Citrix on a Surface.
I have tried multiple versions of Citrix, new and last two versions. via www.citrix.com site
I have tried the Citrix Receiver via the Windows Store
Have restarted the device.
What else can I do to resolve this
??
Thanks ,
I am getting error: 'Microsoft.VC80.ATL,type="
when trying to install Citrix on a Surface.
I have tried multiple versions of Citrix, new and last two versions. via www.citrix.com site
I have tried the Citrix Receiver via the Windows Store
Have restarted the device.
What else can I do to resolve this
??
Thanks ,
ASKER
these steps did not work .. what else can I do to get this fixed?
-
???
-
???
ASKER
Ahh, the infamous and completely useless error 1603. I would try the Citrix Receiver Cleanup utility and see if that helps remove all references to Receiver on your Surface.
https://support.citrix.com/article/CTX137494
https://support.citrix.com/article/CTX137494
ASKER
you don't need an account to download this right?
Last time I tried googling Citrix cleanup tool and I clicked on the Citrix.com one it took me to a Citrix log on page
??
Last time I tried googling Citrix cleanup tool and I clicked on the Citrix.com one it took me to a Citrix log on page
??
Not that I am aware of.
Looks like you do. You can create a free Citrix account. Not a big deal.
It appears the Citrix authentication stuff is broken right now. EE will not allow me to attach the zip file because it contains and EXE file.
Try this:
Cleanup Utility
Let me know when you have the file so I can delete it.
Try this:
Cleanup Utility
Let me know when you have the file so I can delete it.
ASKER
Thanks got the file.
However , still NOT installing.
Tried Citrix clean up
Cleared the transaction log with fsutil autoreset
Restarted computer
Tried to install Citrix , crashed again.
Retried steps above again .. same problem
Attaching error log I got this time..
How can I get this fixed? This is a new device .. less than a year old. Updates are done , security scans...
-
??
Thanks ,
TrolleyExpress-20170124-194543.log
However , still NOT installing.
Tried Citrix clean up
Cleared the transaction log with fsutil autoreset
Restarted computer
Tried to install Citrix , crashed again.
Retried steps above again .. same problem
Attaching error log I got this time..
How can I get this fixed? This is a new device .. less than a year old. Updates are done , security scans...
-
??
Thanks ,
TrolleyExpress-20170124-194543.log
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Thanks .. trying these links ..
ASKER
Thanks
"If you receive a 1935 error when you try to install software, the Windows file system transaction log has become corrupted."
Try the fix in that link. I have Receiver installed on my Surface Pro 4 and have and had no issues.