Andre P
asked on
2012 RDS gateway -Remote Desktop Gateway client fails authentication with “Your user account is not authorized to access the RD Gateway”
Server 2012
I have 3 servers which are in the same domain . I cannot connect admin though RDP to them . I get this error .
What am I missing . I can connect to the RDS gateway server itself and to desktops though . What do I need to do to have access to the other servers on my network ?
I have 3 servers which are in the same domain . I cannot connect admin though RDP to them . I get this error .
What am I missing . I can connect to the RDS gateway server itself and to desktops though . What do I need to do to have access to the other servers on my network ?
ASKER
where would the logs be for an issue like this
not familiar with 2012 RDS
not familiar with 2012 RDS
ASKER
Note .This is the domain administrator account which is having this issue .
There is it one domain no child or peers
simple domain. with a DC and RDS and an SBS2008 server which is to be removed after FSBO has been migrated
There is it one domain no child or peers
simple domain. with a DC and RDS and an SBS2008 server which is to be removed after FSBO has been migrated
ASKER
Note .This is the domain administrator account which is having this issue .
There is it one domain no child or peers
simple domain. with a DC and RDS and an SBS2008 server which is to be removed after FSBO has been migrated
There is it one domain no child or peers
simple domain. with a DC and RDS and an SBS2008 server which is to be removed after FSBO has been migrated
%programdata%\Microsoft\Wi ndows Server\Logs.
Service Integration Log Files:
O365/On-Premise Exchange/Intune SharedServiceHost-EmailPro viderServi ceConfig.l og
Windows Azure Backup OnlineBackupGettingStarted Wizard.log
Backup Log Files:
Server Backup Configuration wizard SBCW.log
Server Backup restore wizard ServerFFR.log
Client Backup Feature server side log Backup-<date>.log
Client backup database cleanup RunTask-BackupCleanup.log
Client backup database checker RunTask-Consistency check
Storage and Devices Log Files:
User/Device management feature SharedServiceHost-Manageme ntServiceC onfig.log
Storage features Storageservice.<date>.log
Storage related feature Storageutil.<date>.log
Azure Backup Log Files:
Location: C:\Program Files\Windows Azure Backup Agent\Temp
Azure Backup Logs CBEngineCurr.errlog
Failed Azure Backup Logs LastBackupFailedFile#####. txt
Other Helpful Log Files:
DC Promo DCPromo_date.log
Health evaluation schedule task RunTask-AlertEvaluation.lo g
Macintosh Clients Status update RunTask-MacintoshStatusRep ort.log
Server DNS status ServerBeacon.log
Customer Experience Improvement RunTask-SaveCustomerExperi enceImprov ementProgr amData.log
Program and Service Quality Measurement Log Files:
CA Role installation CA_ROLE_INSTALL.log
Media pack installation (2012 R2) MediaPackInstalltionWizard .xxxx.log
Media Service (Specially with RWA) MediaStreamingProvider.log
O365 (Assign/Un-assign Accounts) TaskStatus-OIMAddin.log
Client-side Logs:
The client-side log files are located in the folder
%programdata%\Microsoft\Wi ndows Server\logs.
They are as:
Client Deployment ClientDeploy.log
Client package installation Failures ComputerConnector.log
Client backup restore mount driver BackupDriverInstaller.log
Client operation for File history Sync ClientOperator.log
Main log for client launch pad LaunchPad.log
Password synchronization feature in AAD PasswordSyncClientAlerts.l og
Add-in feature on client RunTask-Add-in Management.log
Health evaluation schedule task RunTask-AlertEvaluation.lo g
Client Backup scheduled task RunTask-ClientComputeBackk up.log
Connector uninstall cleanup task RunTask-Connector cleanup.log
Update health definition file from server to client task RunTask-HealthDefinitionUp date.log
RDP feature for RWA RunTask-RDP Group Configuration.log
Client VPN connectivity issues RunTask-VPN Routes Repair.log
Client network status update ServerLocator-<date>.log
Client deployment API call (Client deployment fails) Setupapi.dev.log
Health alert feature SharedServiceHost-HealthSe rviceConfi g.log
Service Integration Log Files:
O365/On-Premise Exchange/Intune SharedServiceHost-EmailPro
Windows Azure Backup OnlineBackupGettingStarted
Backup Log Files:
Server Backup Configuration wizard SBCW.log
Server Backup restore wizard ServerFFR.log
Client Backup Feature server side log Backup-<date>.log
Client backup database cleanup RunTask-BackupCleanup.log
Client backup database checker RunTask-Consistency check
Storage and Devices Log Files:
User/Device management feature SharedServiceHost-Manageme
Storage features Storageservice.<date>.log
Storage related feature Storageutil.<date>.log
Azure Backup Log Files:
Location: C:\Program Files\Windows Azure Backup Agent\Temp
Azure Backup Logs CBEngineCurr.errlog
Failed Azure Backup Logs LastBackupFailedFile#####.
Other Helpful Log Files:
DC Promo DCPromo_date.log
Health evaluation schedule task RunTask-AlertEvaluation.lo
Macintosh Clients Status update RunTask-MacintoshStatusRep
Server DNS status ServerBeacon.log
Customer Experience Improvement RunTask-SaveCustomerExperi
Program and Service Quality Measurement Log Files:
CA Role installation CA_ROLE_INSTALL.log
Media pack installation (2012 R2) MediaPackInstalltionWizard
Media Service (Specially with RWA) MediaStreamingProvider.log
O365 (Assign/Un-assign Accounts) TaskStatus-OIMAddin.log
Client-side Logs:
The client-side log files are located in the folder
%programdata%\Microsoft\Wi
They are as:
Client Deployment ClientDeploy.log
Client package installation Failures ComputerConnector.log
Client backup restore mount driver BackupDriverInstaller.log
Client operation for File history Sync ClientOperator.log
Main log for client launch pad LaunchPad.log
Password synchronization feature in AAD PasswordSyncClientAlerts.l
Add-in feature on client RunTask-Add-in Management.log
Health evaluation schedule task RunTask-AlertEvaluation.lo
Client Backup scheduled task RunTask-ClientComputeBackk
Connector uninstall cleanup task RunTask-Connector cleanup.log
Update health definition file from server to client task RunTask-HealthDefinitionUp
RDP feature for RWA RunTask-RDP Group Configuration.log
Client VPN connectivity issues RunTask-VPN Routes Repair.log
Client network status update ServerLocator-<date>.log
Client deployment API call (Client deployment fails) Setupapi.dev.log
Health alert feature SharedServiceHost-HealthSe
ASKER
MacGyver80 , I dont understand what your post is supposed to be saying ?
IS this a coredump of some kind ?
Can I get some help on my issue ?
IS this a coredump of some kind ?
Can I get some help on my issue ?
ASKER CERTIFIED SOLUTION
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ASKER
Which ones ?
Should I be looking in all of them ?
Am I looking on the client ? Which one on the client ?
On the server ?
What am I looking for ?
What could be the reason ?
There does not seem to be a pattern behind this issue .
Can you point to to a troubleshooting path ?
Should I be looking in all of them ?
Am I looking on the client ? Which one on the client ?
On the server ?
What am I looking for ?
What could be the reason ?
There does not seem to be a pattern behind this issue .
Can you point to to a troubleshooting path ?
ASKER
I did not get clear step for which logs to search resolution will continue to try and get assistance elsewhere
Two things that have caused this for me in the past:
-The error may occur for the user account that belongs to the same domain as Remote Desktop Gateway
-While user accounts from the same domain’s (where Remote Desktop Gateway is located) have no issue, users from a child domain or a peer domain (within the same tree or forest) receive the error