How do I transfer all contents of old cell phone to new cell phone?
PROBLEM: I purchased a new cell phone, replacing an older one. Clerk at "Freedom" said he had transferred all contents from old phone to my new phone. But when I got it home to examine it, only Samsung and Google proprietary apps have moved. Dozens of other apps are left behind. I NEED those third party apps. Most urgent apps I need are LastPass, Clipper+, Scotiabank app, and a couple other banking apps; Apple Music and huge library in Cloud, Apple iTrack; Amazon app...more.
DETAILS:
[list=1]
My DESKTOP MAC: Model Name: iMac
Model Identifier: iMac16,2
Processor Name: Intel Core i5
Processor Speed: 3.1 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Boot ROM Version: IM162.0206.B00
SMC Version (system): 2.32f20
Hardware UUID: D4B98A7B-2DD0-5340-B795-46
FURTHER ACTIVITY:
& etc. What are these? I have much to learn, too little time!
DETAILS:
[list=1]
My OLD PHONE (which I always hated!): Samsung Galaxy S4.
[list=1[
My NEW PHONE: LG4:4.[list=1[
My DESKTOP MAC: Model Name: iMac
Model Identifier: iMac16,2
Processor Name: Intel Core i5
Processor Speed: 3.1 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Boot ROM Version: IM162.0206.B00
SMC Version (system): 2.32f20
Hardware UUID: D4B98A7B-2DD0-5340-B795-46
FURTHER ACTIVITY:
- Freedom guy moved extra sim card to new phone. I contacted Freedom guy with my continuing problem. He gave me advice that surely must be bunk. He said: "Just upload all those other apps to your Dropbox, then download them to new LG phone." Whaaaaat?? That can't possibly work, can it? HOW do I upload an android app with its total preferences and data to Dropbox?
- I consider myself an intermediate Apple user. My expertise on Mac is DTP. I also use much web time. I text and email a lot every day. I feel out of my league with this issue.
- Sorry, am a brand new user of Experts Exchange and am finding the learning curve steep. Numerous features here fly over my head. i,e. "Gigs", Live requests,
Gigs and Live requests can be used if the requirement is beyond normal Q&A and you wish to pay for a solution.
ASKER
Hi LVL92:
On an android phone the place to buy and download apps is called the Google Playstore. However Playstore is strictly a store...no backup device features whatsoever. OS X does have an apps backup feature integrated in iTunes...IF YOU TURN IT ON. I did not. So no resort to iTunes either.
So, no. There must be another way.
Tx
WillT
On an android phone the place to buy and download apps is called the Google Playstore. However Playstore is strictly a store...no backup device features whatsoever. OS X does have an apps backup feature integrated in iTunes...IF YOU TURN IT ON. I did not. So no resort to iTunes either.
So, no. There must be another way.
Tx
WillT
If you have no computer application backing up your Android, then you must re-download using your Android.
There must be another way. NOPE. Back it up as I said, OR, download again. You have no other source.
There must be another way. NOPE. Back it up as I said, OR, download again. You have no other source.
ASKER
Hi again LVL2:
Upon another read of your answer I think I see where you were going. Perhaps iPhone works something like this: On OX 10 with Android apps can be purchased at the Apple "Apps Store," Apple website. But again, no backups of those apps. I suppose Free re-downloads of purchased apps is a helpful feature for lost apps. I COULD go the route of re-downloading all of my apps (it's free), but those downloads would be virginal - none of my data would come with them, so pretty useless. Furthermore, this would recover only Apple apps. Most of my highly valued apps on the old phone are from various other developers.
Another odd thing: "Freedom" guy already recovered all but one of the Apple apps ( And the most important one! Of course!). Apple Music and Apple iTracks did not come down. Funny.
Upon another read of your answer I think I see where you were going. Perhaps iPhone works something like this: On OX 10 with Android apps can be purchased at the Apple "Apps Store," Apple website. But again, no backups of those apps. I suppose Free re-downloads of purchased apps is a helpful feature for lost apps. I COULD go the route of re-downloading all of my apps (it's free), but those downloads would be virginal - none of my data would come with them, so pretty useless. Furthermore, this would recover only Apple apps. Most of my highly valued apps on the old phone are from various other developers.
Another odd thing: "Freedom" guy already recovered all but one of the Apple apps ( And the most important one! Of course!). Apple Music and Apple iTracks did not come down. Funny.
ASKER
Sorry, I don't understand " download again." Download what? And from where?
You can get Data from the old phone by connecting to a computer and retrieving it. I do this.
But apps themselves must be retrieved from a backup or the source.
But apps themselves must be retrieved from a backup or the source.
Download apps again means download them again from where you purchased them or sourced them
ASKER
But, since most of my apps are not Apple, but from various other developers, re-downloads would not be free. I would have to purchase them all again. And, again, a virginal re-purchased app with none of my data is an empty solution.
ASKER CERTIFIED SOLUTION
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ASKER
Oh HEy! I just took another look at my iTunes. Looks like iTunes has been quietly "saving" app re-downloads from sources other than Apple collecting them conveniently on one page. Interesting. That would make for fast re-downloads of lots of apps, but - still - they would be empty, no data, just the app alone. AND...goes without saying, these apps would be only the free apps. The least valuable apps!
Data you can get if you or the vendor still has the old phone. Otherwise that is gone too.
ASKER
John,
OK, I got you. As it happens my old phone has been damaged and at this moment is run right down on power. The main issue making the old phone unwanted was that re-charging is dicey. It just doesn't want to take a re-charge and startup. I may never have it come alive again.
This is getting gruesome, isn't it? I'll go ahead now and try to make it power up.
Will let you know what happens with.
The last time I struggled with it to take a re-charge and power up it nearly drove me crazy! The thing would appear to be re-charging, but then after no more than five minutes it would buzz, shut down and try to re-start and try to carry on with the re-charge, unsuccessfully. It took me an entire day to catch the damn thing at a point when I could effectively get to a successful restart, and have the re-charge happening.
I'll go ahead now and try to make it power up. Will let you know what happens with it.
OK, I got you. As it happens my old phone has been damaged and at this moment is run right down on power. The main issue making the old phone unwanted was that re-charging is dicey. It just doesn't want to take a re-charge and startup. I may never have it come alive again.
This is getting gruesome, isn't it? I'll go ahead now and try to make it power up.
Will let you know what happens with.
The last time I struggled with it to take a re-charge and power up it nearly drove me crazy! The thing would appear to be re-charging, but then after no more than five minutes it would buzz, shut down and try to re-start and try to carry on with the re-charge, unsuccessfully. It took me an entire day to catch the damn thing at a point when I could effectively get to a successful restart, and have the re-charge happening.
I'll go ahead now and try to make it power up. Will let you know what happens with it.
ASKER
Hi John,
No, I didn't skip town on you ! It took me hours of scouring iTunes and thinking about your words, "...you must go through the backup old restore to restore to new routine." WHY, I kept asking myself does YOUR iTunes backup and restore your phone, but MY iTunes doesn't? I thought and thought.
THEN it finally came to me: YOU have an iPhone ( an Apple product) while my phone is from LG, NOT an Apple product. Naturally Apple wants us staying with their brand, they're not building devices with the capacity to talk nice to stinking third party Android devices! AND guess what? All this time I was staring glumly at my iTunes where there IS, in fact, a device backed up and ready to restore: my iPod is backed up there!
So I have to work with no backup. Turns out that's not so difficult, because those all-important third party apps with their data are synced on my iPod, and most are synced in the cloud or in the developers' clouds too. Home free! So I've been busy overnight re-downloading those lost apps, which, once installed, immediately recognize my user name and then sync to my new location on my new phone either from my iPod or from the cloud!
Now, as I said yesterday, I'm "new" to EE. Well.... I'm not strictly new......I had a membership which I let lapse at least 10 years ago. So now that I'm back, everything looks different. There used to be a points protocol with which a Questioner could reward one or more Experts points. That made sense to me because often a solution would be reached by reference to multiple Experts' answers. Now all I see is "Assisted Solution" or Best Solution." I don't get it. What does this mean, and how do you derive any reward from my Solution?
Also, I might add that I'm surprised that my question attracted only one Expert. You. Time was, any question would be taken on by multiple Experts. Was there something wrong with my Question?
Anyway, thanks for ultimately directing my thinking to "You must must backup and restore." Under the old points system I would have respectfully awarded you approx. 60% of available points allotted to to my Question, because while you were all around the issue, you were not quite dead-on. I had to do some heavy lifting myself, although taking off from your initial insight ― slightly unclear as your suggestions were.
I've certainly learned something : sometimes you can't see the solution for looking!
Cheers,
WT
No, I didn't skip town on you ! It took me hours of scouring iTunes and thinking about your words, "...you must go through the backup old restore to restore to new routine." WHY, I kept asking myself does YOUR iTunes backup and restore your phone, but MY iTunes doesn't? I thought and thought.
THEN it finally came to me: YOU have an iPhone ( an Apple product) while my phone is from LG, NOT an Apple product. Naturally Apple wants us staying with their brand, they're not building devices with the capacity to talk nice to stinking third party Android devices! AND guess what? All this time I was staring glumly at my iTunes where there IS, in fact, a device backed up and ready to restore: my iPod is backed up there!
So I have to work with no backup. Turns out that's not so difficult, because those all-important third party apps with their data are synced on my iPod, and most are synced in the cloud or in the developers' clouds too. Home free! So I've been busy overnight re-downloading those lost apps, which, once installed, immediately recognize my user name and then sync to my new location on my new phone either from my iPod or from the cloud!
Now, as I said yesterday, I'm "new" to EE. Well.... I'm not strictly new......I had a membership which I let lapse at least 10 years ago. So now that I'm back, everything looks different. There used to be a points protocol with which a Questioner could reward one or more Experts points. That made sense to me because often a solution would be reached by reference to multiple Experts' answers. Now all I see is "Assisted Solution" or Best Solution." I don't get it. What does this mean, and how do you derive any reward from my Solution?
Also, I might add that I'm surprised that my question attracted only one Expert. You. Time was, any question would be taken on by multiple Experts. Was there something wrong with my Question?
Anyway, thanks for ultimately directing my thinking to "You must must backup and restore." Under the old points system I would have respectfully awarded you approx. 60% of available points allotted to to my Question, because while you were all around the issue, you were not quite dead-on. I had to do some heavy lifting myself, although taking off from your initial insight ― slightly unclear as your suggestions were.
I've certainly learned something : sometimes you can't see the solution for looking!
Cheers,
WT
Thank you for the follow up and I was pleased to help this far along.
Go down the right side of the question and see Assisted and Best. Find the best solution, even if your post, and click on Best. Only one Best. Then click on those posts that assisted you. Click on Assist. When done click on Close (lower left).
ASKER
I hope this resolves my "Close Question" fiddle-dee-dee!!
THERE! closed.
DONE! (better be!. This protocol is not as user friendly as the old one.)
THERE! closed.
DONE! (better be!. This protocol is not as user friendly as the old one.)
Thanks for following up.
But what computer application do you have (like iTunes) where you purchase your apps? Can you use this computer app to reload your current phone?
For data, plug your old phone into the computer and Auto Play should show you the data contents. Copy data to your computer and then copy it back to the new phone.