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Dell Powerconnect Switch lost username/password

Hi all,

Is there a way to reset the password on a Dell Powerconnect 3424 or 6024 by using Telnet? I tried connecting to the console port with a serial crossover using Putty, but no luck connecting. I can plug into the management port and use Telnet, but it immediately asks me for the username and password, which were never recorded. Is there any way to get around this without resetting to factory defaults? I desperately need the config info off of this device before it fails. Thanks for any help or guidance you can provide.
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Tom Cieslik
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