Russell Sailors
asked on
ERR_NAME_NOT_RESOLVED
I have the strangest thing going on with one of my clients.
They are running a simple Comcast router and a local DC. None of the pc's on the network can access there website, www.dcinspection.com however I can ping it from the router and access my site that's hosted on the same server. This is the error I get when trying to access www.dcinspection.com ERR_NAME_NOT_RESOLVED Funny thing is I can get to it just fine out side this network. It's been working fine for years this just started two days ago.
They are running a simple Comcast router and a local DC. None of the pc's on the network can access there website, www.dcinspection.com however I can ping it from the router and access my site that's hosted on the same server. This is the error I get when trying to access www.dcinspection.com ERR_NAME_NOT_RESOLVED Funny thing is I can get to it just fine out side this network. It's been working fine for years this just started two days ago.
Does www.dcinspection.com resolve to the correct IP address from inside their network?
ASKER
No it resolves to our old host but the router resolves correctly. Where would I find this static input?
Run ipconfig /all on a machine in that network. The output will include the list of DNS servers that the machine is using. There is most likely an incorrect host (A) record for www.dcinspection.com on those servers. The IP address of that record needs to be changed to the correct IP address of the website.
Once it's changed on the DNS server, run ipconfig /flushdns on an affected workstation (to clear its DNS resolver cache), then try to browse to the site again.
Once it's changed on the DNS server, run ipconfig /flushdns on an affected workstation (to clear its DNS resolver cache), then try to browse to the site again.
ASKER
I changed the A records on the server to reflect the new IP but it didn't change anything. I am assuming I need to reboot?
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ASKER
Yes, i did see the old IP for the old host in the A records so I did change that on the server. I tied to access dcinspection.com from the server and same error. Am I missing something?
ASKER
Thank you for your help I guess it took the server a bit to update the A records. Its working now.... Thank you