Leadtheway
asked on
Equallogic factory reset
I have a dell PS 6100 that we can't find documentation of grpadmin password, i can telnet into the device so i know the controllers are working and the grpmanager loads, but when I console to reset password, i get nothing. Problem is its at a remote location shipping it would be pricey, Can i have the drives removed and ship and still be able to troubleshoot the controller access?
ASKER
lol, well in my case Rangers do.
I tried with physical access and cant get the console to show anything,, not sure if it has to be a straight or null modem cable, i am trying a straight through and nothing,, but i only get limited access when i can get someone there, so i was thinking about shipping it to me so i can have physical access to hit it with a rock until it works. Just wanted to make sure taking the drives out first would be fine and not interfere with work on the console.
I tried with physical access and cant get the console to show anything,, not sure if it has to be a straight or null modem cable, i am trying a straight through and nothing,, but i only get limited access when i can get someone there, so i was thinking about shipping it to me so i can have physical access to hit it with a rock until it works. Just wanted to make sure taking the drives out first would be fine and not interfere with work on the console.
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There's a couple of different ways to reset the grpadmin password. One of them involves having physical access to the machine.
The other way is to just call Dell @ 1-877-887-7337