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RDP Error - An Internal Error Has Occurred

Hello

I have a Windows 10 Home Edition Laptop. When trying to RDP to Windows 2008 Server, Windows 7 Pro i receive an error that states "An Internal Error Has Occurred.

How do i fix this?

Gurvinder Bharya

Good Evening,

Kindly let me know if you are running this connection on LAN or on VPN?

I can probably suggest you first and foremost run Windows Update on your Windows 10 machine. This will download all latest patches. Probably one of the patches will repair this problem for you.

If you continue receiving this error, then you can try the below:

Open RDP
Enter the IP address of the remote computer
Click Show Options
Click Experience
Uncheck Reconnect if the connection is dropped
Click Connect

This is just a basic recommendation until you provide additional information.

William Fulks

Are you trying to connect by the server's name or the IP address? Also, are you using a VPN?

deklinm

ASKER

I am using this over a VPN and connecting by IP address

William Fulks

I'm betting it's a VPN issue, and something related to security since your Home edition PC won't be a member of a domain.

Can you connect to any other computers or servers or is it just that one that's causing problems?

deklinm

ASKER

Other laptops running win 7 & 10 pro can connect without any problems

ASKER CERTIFIED SOLUTION

William Fulks

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William Fulks

Any updates on this? Are any other PC's running Win7/10 Home able to connect?

yohayon

What is the answer to this?