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Just make sure that emails are NOT reverse sorted Z to A. It should be A to Z.<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2017/02_w06/1142956/Outlook-sort.jpg" target="_blank" title="Outlook sent items sort (11 KB)"><img alt="Outlook sent items sort" class="file-block lazyload" style="max-width: 517px;" data-src="https://filedb.experts-exchange.com/incoming/2017/02_w06/1142956/Outlook-sort.jpg" /></a><br />
Thanks,<br />
Sudeep
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Just make sure that emails are NOT reverse sorted Z to A. It should be A to Z.

Outlook sent items sorthttps://filedb.experts-exchange.com/incoming/2017/02_w06/1142956/Outlook-sort.jpg
Thanks,
Sudeep

Outlook-sort.jpg

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I don't actually think it makes any difference I'll try it but which field would we sort in on though<br />
<br />
Ian.
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I don't actually think it makes any difference I'll try it but which field would we sort in on though

Ian.

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Ok it is defiantly sorted A-Z<br />
<br />
See image below<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2017/02_w06/1143411/Capture.JPG" target="_blank" title="Capture.JPG (31 KB)"><img alt="Capture.JPG" class="file-block lazyload" style="max-width: 326px;" data-src="https://filedb.experts-exchange.com/incoming/2017/02_w06/1143411/Capture.JPG" /></a><br />
Any thoughts?<br />
<br />
Ian.
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Ok it is defiantly sorted A-Z

See image below

Capture.JPGhttps://filedb.experts-exchange.com/incoming/2017/02_w06/1143411/Capture.JPG
Any thoughts?

Ian.

Capture.JPG

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<div class="content wysiwyg-content">
One of our user is having a problem with email displaying in sent item.<br />
<br />
For email James Aldbridge is the same contact but appears on 4 different lines, check image as it easier to see then to explain<br />
<br />
Any advice would be great<br />
<br />
Thank Ian<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2017/02_w05/1142577/Example.jpg" target="_blank" title="Screen shot show example (77 KB)"><img alt="Screen shot show example" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2017/02_w05/800_1142577/Example.jpg" /></a>
</div>
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Example.jpg

One of our user is having a problem with email displaying in sent item.

For email James Aldbridge is the same contact but appears on 4 different lines, check image as it easier to see then to explain

Any advice would be great

Thank Ian



Outlook 2013 Email from contact not grouping together

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.