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Lukas KaderavekFlag for Austria

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Exchange 2013 with Outlook 2010 on Windows 7 Pro x64 | Read and Marked Items loose Status and get Unread

Hello,

I have a very annoying problem.

Exchange is patched, Office is patched, Windows Server and Clients are patched.

A shared mailbox is connected with about 15 users.

Since about a week or so, read and marked items in Inbox are getting unread and unmarked by themself and automatic.

First I thought one external user is marking them unread manual, but no...we've checked this.

In Sychronisation-Errors I don't see why them are loosing status.

Can you give me a hint, which logs and traces I can search for?
Is there a microsoft hotfix available? And is this a known "feature"...?

I didn't find some in KB or forums across the internet.

Hopefully you can help me out with this problem.

Thanks.

Lukas
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Lukas Kaderavek
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ASKER

I forgot to tell, that Exchange is running on Windows Server 2012 R2 in vmWare vSphere environment.

Maybe it's necessary.
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Vasil Michev (MVP)
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OK, thanks.

I've never done and needed this before...is this a built in feature in Exch2013?
Thanks, just activated.
Thanks for the help, we've found out that a mobile user was setting the unread messages to unread again on his smartphone.
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William Obrien

Thanks for sharing this info. It was really helpful!