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WD MybookLive Data disappear

Hi Experts,

I have a WD MybookLive of 1TB. I connect to it via internet cable, and all of the sudden I got disconnected and when I connected back I was not able to see my data there. So far I have tried different ways to look for my data but no luck. I tried from the UI, Shares shows only the Public folder which is empty! I also tried to ssh to it and explore every folder possible but I'm still not able to see my data there. When I \\theipofmybooklive\ It shows me an empty folder. Please help.
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rindi
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Maybe the disk is failing? Does the UI have diagnostics you can run?
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ITHD

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Yes, it does have. I have already ran it and it shows that the HDD it's OK. I can ssh to it and see all the system's files but I can't see my data. Is there any hidden folder that contains the data?
I don't know how those NAS are setup, but probably the disk is partitioned, and one partition holds the OS, and others are used for the data. Maybe you could also check if there is a firmware upgrade available.
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ASKER

I just upgraded to the latest firmware. The total size of the HDD is 1TB, it shows that 3GB are in use. I believe that the 3GB is the system that comes with the HDD.
power it down, and also your system
then reboot - is it still empty?
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Wells Anderson
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