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RandyFlag for United States of America

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Cannot Uninstall Safenet Authentication Client on VM image Because It Thinks Token is Still Inserted

We have used Safenet Authentication Client on all of our images for a couple years, for our Identrust Tokens.  We just got a new employee and ordered a new token and they are telling us we need to upgrade from version 8.3 to 10.0.  We have tried everything to uninstall the 8.3 and it will not unistall.  Comes back with an error that unistall failed because it detected tour token is still inserted.

About to pull hair out, Identrust was of NO help.
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Randy
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C:\Program Files\SafeNet\Authentication\SAC directory (same installation drive as Windows).
MsiExec.exe /X{648B71AE-68FC-45D4-B1A3-21BC86229A73} is the full command line if you want to remove SafeNet Authentication Client 8.3