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Matt Hentrich

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Random Citrix SSL/Error 1110 during remote connections

I've got a ticket out with Citrix on this but they are being less than helpful (read: useless).

Here's the situation: we've got a Citrix 7.5 farm with two Storefront servers, two Delivery Controllers and a virtual Netscaler Gateway.  We all connect all day internally to Storefront and launch our desktops/apps with no issue.

But, those of us who go home and try to launch desktops/apps from the externally facing Citrix store are periodically met with the following error messages:

"Cannot Connect to the Citrix XenApp Server.  SSL Error 43: The proxy denied access to" yadda yadda STA yadda "port 1494"
or
"Cannot connect to the Citrix XenApp server. The Citrix SSL server you have selected is not accepting connections."
and then always
"The connection to" yadda yadda "failed with status (Unknown client error 1110)"

You can always get in eventually just by trying a few times.  For me, it's usually three times, but sometimes it's been as many as a dozen times before it worked.  And it happens across all desktops/apps.

The documentation on this issue is wide and suggests a million things.  Citrix just keeps telling me to make sure the STAs match in my Storefront/Netscaler (they do).  Any ideas?
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Matt Hentrich

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