Santiago videla
asked on
ANS1017E Session rejected: TCP/IP connection failure Backup error TSM 6.4 Windows 2003 server.
Hi Everyone,
im runing a daily schedule backup for a 2003 wintel server with my TSM 6.4 and in the las 5 days the backup is missing with the following error:
02/13/2017 01:35:53 ANS5250E An unexpected error was encountered.
TSM function name : vssInitBackupSpec
TSM function : can't obtain server corrtab
TSM return code : -50
TSM file : ..\..\common\winnt\vssback .cpp (1567)
02/13/2017 01:35:53 ANS1017E Session rejected: TCP/IP connection failure
02/13/2017 02:37:28 ANS1512E Scheduled event 'DIARIO_2230' failed. Return code = 12.
Any idea?
Thanks in advance.
im runing a daily schedule backup for a 2003 wintel server with my TSM 6.4 and in the las 5 days the backup is missing with the following error:
02/13/2017 01:35:53 ANS5250E An unexpected error was encountered.
TSM function name : vssInitBackupSpec
TSM function : can't obtain server corrtab
TSM return code : -50
TSM file : ..\..\common\winnt\vssback
02/13/2017 01:35:53 ANS1017E Session rejected: TCP/IP connection failure
02/13/2017 02:37:28 ANS1512E Scheduled event 'DIARIO_2230' failed. Return code = 12.
Any idea?
Thanks in advance.
ASKER
Hi Wool,
Hope you are doing well. The server with the tsm client is up and running. no firewall between TSM server and client
ping between tsm server and client is working:
Client to server:
ping 10.133.54.170
Pinging 10.133.54.170 with 32 bytes of data:
Reply from 10.133.54.170: bytes=32 time=14ms TTL=125
Reply from 10.133.54.170: bytes=32 time=7ms TTL=125
Reply from 10.133.54.170: bytes=32 time=1ms TTL=125
Reply from 10.133.54.170: bytes=32 time=2ms TTL=125
Server to Client:
ping 192.168.3.8
Pinging 192.168.3.8 with 32 bytes of data:
Reply from 192.168.3.8: bytes=32 time=1ms TTL=126
Reply from 192.168.3.8: bytes=32 time=1ms TTL=126
Reply from 192.168.3.8: bytes=32 time=1ms TTL=126
Reply from 192.168.3.8: bytes=32 time=1ms TTL=126
But when i try to do a telnet from TSM server to Client there is a failure:
telnet 192.168.3.8
Connecting To 192.168.3.8...Could not open connection to the host, on port 23: Connect failed
in the .opt file the server is defined by name: ej Node name: BIasv001 , should i chenge it with the server IP?
As usual , Thanks in advance!
Hope you are doing well. The server with the tsm client is up and running. no firewall between TSM server and client
ping between tsm server and client is working:
Client to server:
ping 10.133.54.170
Pinging 10.133.54.170 with 32 bytes of data:
Reply from 10.133.54.170: bytes=32 time=14ms TTL=125
Reply from 10.133.54.170: bytes=32 time=7ms TTL=125
Reply from 10.133.54.170: bytes=32 time=1ms TTL=125
Reply from 10.133.54.170: bytes=32 time=2ms TTL=125
Server to Client:
ping 192.168.3.8
Pinging 192.168.3.8 with 32 bytes of data:
Reply from 192.168.3.8: bytes=32 time=1ms TTL=126
Reply from 192.168.3.8: bytes=32 time=1ms TTL=126
Reply from 192.168.3.8: bytes=32 time=1ms TTL=126
Reply from 192.168.3.8: bytes=32 time=1ms TTL=126
But when i try to do a telnet from TSM server to Client there is a failure:
telnet 192.168.3.8
Connecting To 192.168.3.8...Could not open connection to the host, on port 23: Connect failed
in the .opt file the server is defined by name: ej Node name: BIasv001 , should i chenge it with the server IP?
As usual , Thanks in advance!
If "Blasv001" reliably resolves to the correct IP then there is no need to change this setting.
Telnet should be run using the client port (port 23 is of no interest here).
telnet clientaddress xxxx
xxxx = 1500 is the default. Please verify with "q node f=d" that "Low Level Address" hasn't been changed by someone
(only meaningful with "SESSIONINITIATION"SEVERON LY") and check the client's dsm.opt file for "Tcpclientport".
Telnet should be run using the client port (port 23 is of no interest here).
telnet clientaddress xxxx
xxxx = 1500 is the default. Please verify with "q node f=d" that "Low Level Address" hasn't been changed by someone
(only meaningful with "SESSIONINITIATION"SEVERON
I think you should post the result of
q node nodename f=d
as well as the content of the client's dsm.opt file so I can have a look.
q node nodename f=d
as well as the content of the client's dsm.opt file so I can have a look.
ASKER
Hi Wool,
here is the q node F=D
Node Name: VWAA001
Platform: WinNT
Client OS Level: 5.02
Client Version: Version 6, release 4, level 0.0
Policy Domain Name: PD_FILES
Last Access Date/Time: 02/14/2017 02:39:43
Days Since Last Access: <1
Password Set Date/Time: 01/29/2017 22:30:12
Days Since Password Set: 16
Invalid Sign-on Count: 0
Locked?: No
Contact:
Compression: Client
Archive Delete Allowed?: Yes
Backup Delete Allowed?: Yes
Registration Date/Time: 02/04/2013 22:04:00
Registering Administrator: SADRINAS
Last Communication Method Used: Tcp/Ip
Bytes Received Last Session: 1,977.65 M
Bytes Sent Last Session: 43.80 M
Duration of Last Session: 3,626.00
Pct. Idle Wait Last Session: 0.97
Pct. Comm. Wait Last Session: 5.21
Pct. Media Wait Last Session: 0.00
Optionset:
URL:
Node Type: Client
Password Expiration Period:
Keep Mount Point?: No
Maximum Mount Points Allowed: 1
Auto Filespace Rename : No
Validate Protocol: No
TCP/IP Name: VWAA001
TCP/IP Address: 192.168.3.8
Globally Unique ID:
Transaction Group Max: 0
Data Write Path: ANY
Data Read Path: ANY
Session Initiation: ClientOrServer
High-level Address:
Low-level Address:
Collocation Group Name:
Proxynode Target:
Proxynode Agent:
Node Groups:
Email Address:
Deduplication: ServerOnly
Users allowed to back up: All
Role: Server
Role Override: UseReported
Processor Vendor: Intel
more... (<ENTER> to continue, 'C' to cancel)
Processor Brand: Xeon
Processor Type: 1
Processor Model: 4860
Processor Count: 2
Hypervisor: VMware
API Application: No
Scan Error: No
MAC Address: 00:0C:29:37:C4:C8
Replication State: None
Replication Mode: None
Backup Replication Rule: DEFAULT
Archive Replication Rule: DEFAULT
Space Management Replication Rule: DEFAULT
Client OS Name: WIN:Windows 2003
Client Processor Architecture: x86
Client Products Installed: BA
Client Target Version: (?)
Authentication: Local
SSL Required: Default
And here is the .opt.
Nodename VWAA001
passwordaccess generate
commmethod tcpip
tcpport 1500
TCPSERVERADDRESS VWSAPASTSMSRV01
schedmode prompted
LANG AMENG
backupreg yes
tcpbuffsize 32
tcpwindowsize 64
txnbytelimit 25600
tcpnodelay yes
changingretries 4
commrestartduration 120
commrestartinterval 30
SNAPSHOTPROVIDERFS VSS
DOMAIN ALL-LOCAL
exclude.dir "*:\...\catalog.wci"
exclude.dir "*:\Documents and Settings"
exclude.dir "*:\...\dhcp"
exclude.dir "*:\exchsrvr\dsadata"
exclude.dir "*:\exchsrvr\imcdata"
exclude.dir "*:\exchsrvr\mdbdata"
exclude.dir "*:\...\exchsrvr\dsadata"
exclude.dir "*:\...\exchsrvr\imcdata"
exclude.dir "*:\...\exchsrvr\mdbdata"
exclude.dir "*:\i386"
exclude.dir "*:\...\i386"
exclude.dir "*:\...\InterScan"
exclude.dir "*:\macintosh volume"
exclude.dir "*:\Microsoft Site Server\Data\Search"
exclude.dir "*:\recycler"
exclude.dir "*:\spool"
exclude.dir "*:\...\spool"
exclude.dir "*:\...\system32\Config"
exclude.dir "*:\...\system32\LServer"
exclude.dir "*:\temp"
exclude.dir "*:\...\temp"
exclude.dir "*:\tmp"
exclude.dir "*:\...\tmp"
exclude.dir "*:\...\Trend"
exclude.dir "*:\winnt\profiles"
exclude.dir "*:\winnt35\profiles"
exclude.dir "*:\winnt40\profiles"
exclude.dir "*:\wtsrv\profiles"
exclude.dir "*:\...\wins"
exclude.dir "*:\TND\SERVICES\VAR"
exclude.dir "*:\NSM\SERVICES\VAR"
exclude.file "*:\...\system32\Perflib*. *"
exclude.file "*:\pagefile.sys"
exclude.file "*:\...\pagefile.sys"
exclude.file "*:\*.mdf"
exclude.file "*:\...\*.mdf"
exclude.file "*:\*.ndf"
exclude.file "*:\...\*.ndf"
exclude.file "*:\*.ldf"
exclude.file "*:\...\*.ldf"
exclude.file "*:\*.mp3"
exclude.file "*:\...\*.mp3"
exclude.file "*:\...\scan32.exe*"
exclude.file "*:\scan32.exe*"
exclude.archive "*:\...\catalog.wci\*.*"
exclude.archive "*:\Documents and Settings\*.*"
exclude.archive "*:\...\dhcp\*.*"
exclude.archive "*:\exchsrvr\dsadata\*.*"
exclude.archive "*:\exchsrvr\imcdata\*.*"
exclude.archive "*:\exchsrvr\mdbdata\*.*"
exclude.archive "*:\...\exchsrvr\dsadata\* .*"
exclude.archive "*:\...\exchsrvr\imcdata\* .*"
exclude.archive "*:\...\exchsrvr\mdbdata\* .*"
exclude.archive "*:\i386\*.*"
exclude.archive "*:\...\i386\*.*"
exclude.archive "*:\...\InterScan\*.*"
exclude.archive "*:\macintosh volume\*.*"
exclude.archive "*:\Microsoft Site Server\Data\Search\*.*"
exclude.archive "*:\recycler\*.*"
exclude.archive "*:\spool\*.*"
exclude.archive "*:\...\spool\*.*"
exclude.archive "*:\...\system32\Config\*. *"
exclude.archive "*:\...\system32\LServer\* .*"
exclude.archive "*:\temp\*.*"
exclude.archive "*:\...\temp\*.*"
exclude.archive "*:\tmp\*.*"
exclude.archive "*:\...\tmp\*.*"
exclude.archive "*:\winnt\profiles\*.*"
exclude.archive "*:\winnt35\profiles\*.*"
exclude.archive "*:\winnt40\profiles\*.*"
exclude.archive "*:\wtsrv\profiles\*.*"
exclude.archive "*:\...\wins\*.*"
exclude.archive "*:\...\catalog.wci\...\*"
exclude.archive "*:\Documents and Settings\...\*"
exclude.archive "*:\...\dhcp\...\*"
exclude.archive "*:\exchsrvr\dsadata\...\* "
exclude.archive "*:\exchsrvr\imcdata\...\* "
exclude.archive "*:\exchsrvr\mdbdata\...\* "
exclude.archive "*:\...\exchsrvr\dsadata\. ..\*"
exclude.archive "*:\...\exchsrvr\imcdata\. ..\*"
exclude.archive "*:\...\exchsrvr\mdbdata\. ..\*"
exclude.archive "*:\i386\...\*"
exclude.archive "*:\...\i386\...\*"
exclude.archive "*:\...\InterScan\...\*"
exclude.archive "*:\macintosh volume\...\*"
exclude.archive "*:\Microsoft Site Server\Data\Search\...\*"
exclude.archive "*:\recycler\...\*"
exclude.archive "*:\spool\...\*"
exclude.archive "*:\...\spool\...\*"
exclude.archive "*:\...\system32\Config\.. .\*"
exclude.archive "*:\...\system32\LServer\. ..\*"
exclude.archive "*:\temp\...\*"
exclude.archive "*:\...\temp\...\*"
exclude.archive "*:\tmp\...\*"
exclude.archive "*:\...\tmp\...\*"
exclude.archive "*:\winnt\profiles\...\*"
exclude.archive "*:\winnt35\profiles\...\* "
exclude.archive "*:\winnt40\profiles\...\* "
exclude.archive "*:\wtsrv\profiles\...\*"
exclude.archive "*:\...\wins\...\*"
exclude.archive "*:\...\system32\Perflib*. *"
exclude.archive "*:\pagefile.sys"
exclude.archive "*:\...\pagefile.sys"
exclude.archive "*:\*.mdf"
exclude.archive "*:\...\*.mdf"
exclude.archive "*:\*.ndf"
exclude.archive "*:\...\*.ndf"
exclude.archive "*:\*.ldf"
exclude.archive "*:\...\*.ldf"
exclude.archive "*:\TND\SERVICES\VAR\*"
exclude.archive "*:\TND\SERVICES\VAR\...\* "
exclude.archive "*:\NSM\SERVICES\VAR\*"
exclude.archive "*:\NSM\SERVICES\VAR\...\* "
schedlogretention 7 d
errorlogretention 7 d
quiet
here is the q node F=D
Node Name: VWAA001
Platform: WinNT
Client OS Level: 5.02
Client Version: Version 6, release 4, level 0.0
Policy Domain Name: PD_FILES
Last Access Date/Time: 02/14/2017 02:39:43
Days Since Last Access: <1
Password Set Date/Time: 01/29/2017 22:30:12
Days Since Password Set: 16
Invalid Sign-on Count: 0
Locked?: No
Contact:
Compression: Client
Archive Delete Allowed?: Yes
Backup Delete Allowed?: Yes
Registration Date/Time: 02/04/2013 22:04:00
Registering Administrator: SADRINAS
Last Communication Method Used: Tcp/Ip
Bytes Received Last Session: 1,977.65 M
Bytes Sent Last Session: 43.80 M
Duration of Last Session: 3,626.00
Pct. Idle Wait Last Session: 0.97
Pct. Comm. Wait Last Session: 5.21
Pct. Media Wait Last Session: 0.00
Optionset:
URL:
Node Type: Client
Password Expiration Period:
Keep Mount Point?: No
Maximum Mount Points Allowed: 1
Auto Filespace Rename : No
Validate Protocol: No
TCP/IP Name: VWAA001
TCP/IP Address: 192.168.3.8
Globally Unique ID:
Transaction Group Max: 0
Data Write Path: ANY
Data Read Path: ANY
Session Initiation: ClientOrServer
High-level Address:
Low-level Address:
Collocation Group Name:
Proxynode Target:
Proxynode Agent:
Node Groups:
Email Address:
Deduplication: ServerOnly
Users allowed to back up: All
Role: Server
Role Override: UseReported
Processor Vendor: Intel
more... (<ENTER> to continue, 'C' to cancel)
Processor Brand: Xeon
Processor Type: 1
Processor Model: 4860
Processor Count: 2
Hypervisor: VMware
API Application: No
Scan Error: No
MAC Address: 00:0C:29:37:C4:C8
Replication State: None
Replication Mode: None
Backup Replication Rule: DEFAULT
Archive Replication Rule: DEFAULT
Space Management Replication Rule: DEFAULT
Client OS Name: WIN:Windows 2003
Client Processor Architecture: x86
Client Products Installed: BA
Client Target Version: (?)
Authentication: Local
SSL Required: Default
And here is the .opt.
Nodename VWAA001
passwordaccess generate
commmethod tcpip
tcpport 1500
TCPSERVERADDRESS VWSAPASTSMSRV01
schedmode prompted
LANG AMENG
backupreg yes
tcpbuffsize 32
tcpwindowsize 64
txnbytelimit 25600
tcpnodelay yes
changingretries 4
commrestartduration 120
commrestartinterval 30
SNAPSHOTPROVIDERFS VSS
DOMAIN ALL-LOCAL
exclude.dir "*:\...\catalog.wci"
exclude.dir "*:\Documents and Settings"
exclude.dir "*:\...\dhcp"
exclude.dir "*:\exchsrvr\dsadata"
exclude.dir "*:\exchsrvr\imcdata"
exclude.dir "*:\exchsrvr\mdbdata"
exclude.dir "*:\...\exchsrvr\dsadata"
exclude.dir "*:\...\exchsrvr\imcdata"
exclude.dir "*:\...\exchsrvr\mdbdata"
exclude.dir "*:\i386"
exclude.dir "*:\...\i386"
exclude.dir "*:\...\InterScan"
exclude.dir "*:\macintosh volume"
exclude.dir "*:\Microsoft Site Server\Data\Search"
exclude.dir "*:\recycler"
exclude.dir "*:\spool"
exclude.dir "*:\...\spool"
exclude.dir "*:\...\system32\Config"
exclude.dir "*:\...\system32\LServer"
exclude.dir "*:\temp"
exclude.dir "*:\...\temp"
exclude.dir "*:\tmp"
exclude.dir "*:\...\tmp"
exclude.dir "*:\...\Trend"
exclude.dir "*:\winnt\profiles"
exclude.dir "*:\winnt35\profiles"
exclude.dir "*:\winnt40\profiles"
exclude.dir "*:\wtsrv\profiles"
exclude.dir "*:\...\wins"
exclude.dir "*:\TND\SERVICES\VAR"
exclude.dir "*:\NSM\SERVICES\VAR"
exclude.file "*:\...\system32\Perflib*.
exclude.file "*:\pagefile.sys"
exclude.file "*:\...\pagefile.sys"
exclude.file "*:\*.mdf"
exclude.file "*:\...\*.mdf"
exclude.file "*:\*.ndf"
exclude.file "*:\...\*.ndf"
exclude.file "*:\*.ldf"
exclude.file "*:\...\*.ldf"
exclude.file "*:\*.mp3"
exclude.file "*:\...\*.mp3"
exclude.file "*:\...\scan32.exe*"
exclude.file "*:\scan32.exe*"
exclude.archive "*:\...\catalog.wci\*.*"
exclude.archive "*:\Documents and Settings\*.*"
exclude.archive "*:\...\dhcp\*.*"
exclude.archive "*:\exchsrvr\dsadata\*.*"
exclude.archive "*:\exchsrvr\imcdata\*.*"
exclude.archive "*:\exchsrvr\mdbdata\*.*"
exclude.archive "*:\...\exchsrvr\dsadata\*
exclude.archive "*:\...\exchsrvr\imcdata\*
exclude.archive "*:\...\exchsrvr\mdbdata\*
exclude.archive "*:\i386\*.*"
exclude.archive "*:\...\i386\*.*"
exclude.archive "*:\...\InterScan\*.*"
exclude.archive "*:\macintosh volume\*.*"
exclude.archive "*:\Microsoft Site Server\Data\Search\*.*"
exclude.archive "*:\recycler\*.*"
exclude.archive "*:\spool\*.*"
exclude.archive "*:\...\spool\*.*"
exclude.archive "*:\...\system32\Config\*.
exclude.archive "*:\...\system32\LServer\*
exclude.archive "*:\temp\*.*"
exclude.archive "*:\...\temp\*.*"
exclude.archive "*:\tmp\*.*"
exclude.archive "*:\...\tmp\*.*"
exclude.archive "*:\winnt\profiles\*.*"
exclude.archive "*:\winnt35\profiles\*.*"
exclude.archive "*:\winnt40\profiles\*.*"
exclude.archive "*:\wtsrv\profiles\*.*"
exclude.archive "*:\...\wins\*.*"
exclude.archive "*:\...\catalog.wci\...\*"
exclude.archive "*:\Documents and Settings\...\*"
exclude.archive "*:\...\dhcp\...\*"
exclude.archive "*:\exchsrvr\dsadata\...\*
exclude.archive "*:\exchsrvr\imcdata\...\*
exclude.archive "*:\exchsrvr\mdbdata\...\*
exclude.archive "*:\...\exchsrvr\dsadata\.
exclude.archive "*:\...\exchsrvr\imcdata\.
exclude.archive "*:\...\exchsrvr\mdbdata\.
exclude.archive "*:\i386\...\*"
exclude.archive "*:\...\i386\...\*"
exclude.archive "*:\...\InterScan\...\*"
exclude.archive "*:\macintosh volume\...\*"
exclude.archive "*:\Microsoft Site Server\Data\Search\...\*"
exclude.archive "*:\recycler\...\*"
exclude.archive "*:\spool\...\*"
exclude.archive "*:\...\spool\...\*"
exclude.archive "*:\...\system32\Config\..
exclude.archive "*:\...\system32\LServer\.
exclude.archive "*:\temp\...\*"
exclude.archive "*:\...\temp\...\*"
exclude.archive "*:\tmp\...\*"
exclude.archive "*:\...\tmp\...\*"
exclude.archive "*:\winnt\profiles\...\*"
exclude.archive "*:\winnt35\profiles\...\*
exclude.archive "*:\winnt40\profiles\...\*
exclude.archive "*:\wtsrv\profiles\...\*"
exclude.archive "*:\...\wins\...\*"
exclude.archive "*:\...\system32\Perflib*.
exclude.archive "*:\pagefile.sys"
exclude.archive "*:\...\pagefile.sys"
exclude.archive "*:\*.mdf"
exclude.archive "*:\...\*.mdf"
exclude.archive "*:\*.ndf"
exclude.archive "*:\...\*.ndf"
exclude.archive "*:\*.ldf"
exclude.archive "*:\...\*.ldf"
exclude.archive "*:\TND\SERVICES\VAR\*"
exclude.archive "*:\TND\SERVICES\VAR\...\*
exclude.archive "*:\NSM\SERVICES\VAR\*"
exclude.archive "*:\NSM\SERVICES\VAR\...\*
schedlogretention 7 d
errorlogretention 7 d
quiet
OK, some more questions/checks:
- Is 192.168.3.8 actually the current IP address of the node in question "VWAA001"?
Are you able to reach that node from the server by name?
ping VWAA001
- Are you able to reach the server from that node by name?
ping VWSAPASTSMSRV01
Note: Ping by name, not by IP!
- Which is the server's communication port, and are you able to telnet from the node to that port on the server?
Run under dsmadmc on the server
Q OPT
and look for "TCPPort". This is the server's port for client communication over TCP/IP.
It should be 1500, because it's so configured in the client's dsm.opt! If it is something different then we found the reason for your issue!
Now try from a CMD window on the client node
telnet VWSAPASTSMSRV01 1500
You should get something like
Trying...
Connected to vmsapastsmsrv01.
Escape character is '^]'.
The important part is the word "Connected". Do you see it? Please don't expect more replies from the server, TSM cannot communicate via telnet!
Finally, run from a CMD window on the client node
netstat -a
You should not see port 1500 after a colon!
Please run all of these checks and report the results!
- Is 192.168.3.8 actually the current IP address of the node in question "VWAA001"?
Are you able to reach that node from the server by name?
ping VWAA001
- Are you able to reach the server from that node by name?
ping VWSAPASTSMSRV01
Note: Ping by name, not by IP!
- Which is the server's communication port, and are you able to telnet from the node to that port on the server?
Run under dsmadmc on the server
Q OPT
and look for "TCPPort". This is the server's port for client communication over TCP/IP.
It should be 1500, because it's so configured in the client's dsm.opt! If it is something different then we found the reason for your issue!
Now try from a CMD window on the client node
telnet VWSAPASTSMSRV01 1500
You should get something like
Trying...
Connected to vmsapastsmsrv01.
Escape character is '^]'.
The important part is the word "Connected". Do you see it? Please don't expect more replies from the server, TSM cannot communicate via telnet!
Finally, run from a CMD window on the client node
netstat -a
You should not see port 1500 after a colon!
Please run all of these checks and report the results!
ASKER
ok Wool,
Here are the results:
Both server and client are able to resolve ping by name:
Pinging VWSAPASTSMSRV01 [10.133.54.170] with 32 bytes of data:
Reply from 10.133.54.170: bytes=32 time=1ms TTL=125
Reply from 10.133.54.170: bytes=32 time=1ms TTL=125
Reply from 10.133.54.170: bytes=32 time=1ms TTL=125
Reply from 10.133.54.170: bytes=32 time=1ms TTL=125
Pinging VWAA001.ar.sa.vwg [192.168.3.8] with 32 bytes of data:
Reply from 192.168.3.8: bytes=32 time=1ms TTL=126
Reply from 192.168.3.8: bytes=32 time=1ms TTL=126
Reply from 192.168.3.8: bytes=32 time=1ms TTL=126
Reply from 192.168.3.8: bytes=32 time=1ms TTL=126
-The telnet to tsm servers dont show any message (black screen and my prompt after 2 minutes)
-the netstat -a does not show 1500 port.
That is all i have.
Thanks in advance wool.
Here are the results:
Both server and client are able to resolve ping by name:
Pinging VWSAPASTSMSRV01 [10.133.54.170] with 32 bytes of data:
Reply from 10.133.54.170: bytes=32 time=1ms TTL=125
Reply from 10.133.54.170: bytes=32 time=1ms TTL=125
Reply from 10.133.54.170: bytes=32 time=1ms TTL=125
Reply from 10.133.54.170: bytes=32 time=1ms TTL=125
Pinging VWAA001.ar.sa.vwg [192.168.3.8] with 32 bytes of data:
Reply from 192.168.3.8: bytes=32 time=1ms TTL=126
Reply from 192.168.3.8: bytes=32 time=1ms TTL=126
Reply from 192.168.3.8: bytes=32 time=1ms TTL=126
Reply from 192.168.3.8: bytes=32 time=1ms TTL=126
-The telnet to tsm servers dont show any message (black screen and my prompt after 2 minutes)
-the netstat -a does not show 1500 port.
That is all i have.
Thanks in advance wool.
Black screen from telnet? OK, I forgot that telnet under Windows often clears the screen, regardless whether there is a connection or not.
Some Windows versions show the prompt in case of a successful connection after hitting <Enter> several times. but not in case of an unsuccessful connection where you'll have to wait for the timeout.
Don't you have any Unix/Linux client to try the telnet command to the server - just to see whether the server has its port 1500 open at all?
If not, then the backup of any other client should fail as well!
Some Windows versions show the prompt in case of a successful connection after hitting <Enter> several times. but not in case of an unsuccessful connection where you'll have to wait for the timeout.
Don't you have any Unix/Linux client to try the telnet command to the server - just to see whether the server has its port 1500 open at all?
If not, then the backup of any other client should fail as well!
ASKER
wool,
after hitting enter 2/3 times the promt back to me:
C:\Documents and Settings\vwaryh9_ad>
So i think the telnet session is stablished.
i forgot to coment : the query opt shows the port comunication is 1500.
after hitting enter 2/3 times the promt back to me:
C:\Documents and Settings\vwaryh9_ad>
So i think the telnet session is stablished.
i forgot to coment : the query opt shows the port comunication is 1500.
Well, you could run a countercheck by running telnet against a port which is most probably closed, like 15000 or so, or check with netstat -a on the TSM server for a closed port and use this one for the above countercheck.
Does the prompt stil reappear after hitting <Enter> several times?
Does the prompt stil reappear after hitting <Enter> several times?
If all seems well you could, as a last resort, recycle the TSM scheduler service, or even reboot the client.
If all this fails, too, I fear I reached my wits' end. :-(
If all this fails, too, I fear I reached my wits' end. :-(
ASKER
Yes, Still reapears. It is really weird because the conectivity seems to be right. Maybe a windows 2003 random error /behavior?
ASKER
Dont, Worry Wool im in contact with windows team and network security team.
Wool i have another issue, Can i add it here or do you need a new question opened by me?
thanks in advance
Wool i have another issue, Can i add it here or do you need a new question opened by me?
thanks in advance
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wool as usual ,
your help is so handy!.
Thanks in advance. Ill create a new question.
Thanks
your help is so handy!.
Thanks in advance. Ill create a new question.
Thanks
Or could it be that there is some device (router/firewall) between server and client which isn't working correctly?
Can you successfully ping the server's IP from the client, and reverse?
Is port 1500 (default) free and available for use on the client side? Run "netstat -a" to verify.
Is the server's IP specified correctly in the client options file dsm.opt?
Run "Q node nodename f=d" from dsmadmc to see the IP address the server uses to connect to the client. Is it correct?