syssolut
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2016 Outlook doesn't show contacts or Calendars
I don't understand. I have a user who had Outlook 2010. They needed a new computer. We downloaded Outlook 2016. I installed Outlook 2016 on the new computer. Then I opened Outlook 2016. I connected the drive that had Outlook 2013 to the new computer via an external case. I imported the two accounts that were created on the drive that had Outlook 2013. All inbox and sent were imported, but when I look under contacts and calendars, there is nothing imported. The one thing I do notice is that when looking in calendars and contacts under each account, all it shows is "this computer only". Why aren't the contacts and calendar settings showing up? What do I have to do to get them? Both accounts are set under POP3. There is no exchange server, it goes through company website.
This works reliably for me. Did the user have multiple email accounts and did you select the correct account?
How did you import user emails ?
Did you run import / from another program or file / Outlook Data File (.pst) ?
If not, try that way
Did you run import / from another program or file / Outlook Data File (.pst) ?
If not, try that way
ASKER
I imported from File>Options>Advanced>Expo rt>Import/ export in Outlook 2016
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Try again, but this time select only Contacts and check if they went through
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ASKER
Besides the two accounts there was one more .PST that was "Outlook.pst". That had the tasks that the customer was looking for, as well as the other information. Thanks for the help
@syssolut - Thank you and I was happy to help.