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after your comment, checked sysusers.. and found therediff
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after your comment, checked sysusers.. and found therediff

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i checked syslogins &amp;&nbsp;sysusers and the domain login is valid in the database<br />
it has datareader permission.<br />
<br />
but the users get this error:<br />
&nbsp;the database is not accessible. <br />
&nbsp;<br />
&nbsp;Other users with other domain logins are able to reach the database fine.<br />
&nbsp;<br />
&nbsp;what else could be the issue.<br />
&nbsp;<br />
&nbsp;below are some stats from syslogins:<br />
&nbsp;denylogin &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;hasaccess &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;isntname &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;isntgroup &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;isntuser &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;sysadmin &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;securityadmin &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;serveradmin &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;setupadmin &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;processadmin &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;diskadmin &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;dbcreator &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;bulkadmin<br />
0 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;0 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;0 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;0 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;0 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;0 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;0 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;0 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;0 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;0
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i checked syslogins & sysusers and the domain login is valid in the database
it has datareader permission.

but the users get this error:
 the database is not accessible. 
 
 Other users with other domain logins are able to reach the database fine.
 
 what else could be the issue.
 
 below are some stats from syslogins:
 denylogin	hasaccess	isntname	isntgroup	isntuser	sysadmin	securityadmin	serveradmin	setupadmin	processadmin	diskadmin	dbcreator	bulkadmin
0	1	1	1	0	0	0	0	0	0	0	0	0

domain login has permission in database, but gets error

Microsoft SQL Server 2008 is a suite of relational database management system (RDBMS) products providing multi-user database access functionality.Component services include integration (SSIS), reporting (SSRS), analysis (SSAS), data quality, master data, T-SQL and performance tuning. Major improvements include the  Always On technologies and support for unstructured data types.