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Richard Christensen

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Windows Live Mail is downloading duplicate messages...how do I correct this problem?

Windows Live Mail is downloading duplicate messages.  There is a ton of stuff on the
internet re this problem and I am not about to try the myriad of suggestions.  In your
experience what is the best way to solve this problem?
thanks,
capreol
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John
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Go to Live Mail web mail and mark the messages READ. That should prevent re-downloading.
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Richard Christensen

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John,
The options in Windows Live Mail have changed and I do not see that setting.  I logged in to this email sympatico address (web based) and did not see the option in settings to mark the messages READ.  Should I delete the account and start from the very beginning.  Also, do you think this might be a virus causing duplication of email messages on a constant basis.  This started a while back.
capreol
It could be a virus or change in flag to download again.  If you have your old mail in a back up, deleting the account and starting again might work.
Any follow up on my suggestion?
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Richard Christensen

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Thanks John for your help.
Capreol

One other point...the masterminds  who are running this website have changed this website radically from what it was 2-3 years ago.  It is no longer a valuable website for me to frequent.  Too many hassles and it is not user friendly like it used to be.  I will be cancelling my membership in the next couple of days.  Thank you John for your great answers over the past many years.
best regards,
Richard Christensen
Toronto, Ontario