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Alan DuckFlag for United Kingdom of Great Britain and Northern Ireland

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exchange 2010 owa comes up with a blank page

exchange 2010 which did work fine about a month ago started coming with just a white page no error
even if you test  the OWA in the IIS on the exchange server it still comes up with a white screen
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Adam Brown
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Try resetting the virtual directory (This removes the VDir and creates a new one). That's always fixed that problem for me. https://technet.microsoft.com/en-us/library/ff629372(v=exchg.141).aspx has instructions.
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ASKER

I have just tried your suggestion but it failed to rewrite the new virtual directories
the error Summary has follows :-

 Summary: 4 item(s). 3 succeeded, 1 failed.
Elapsed time: 00:00:47
Get-OwaVirtualDirectory
Completed
Exchange Management Shell command completed:
Get-OwaVirtualDirectory -Identity 'XXXX-SERVER\owa (Default Web Site)'

Elapsed Time: 00:00:01


Write file
Completed

Exchange Management Shell command completed:
Write binary stream into the file 'C:\Program Files\Microsoft\Exchange Server\V14\xxxx-SERVER.xxxx-uk.local_owa (Default Web Site)_log.txt'.

Elapsed Time: 00:00:10


Remove-OwaVirtualDirectory
Completed

Exchange Management Shell command completed:
Remove-OwaVirtualDirectory -Identity 'xxxx-SERVER\owa (Default Web Site)'

Elapsed Time: 00:00:34


New-OwaVirtualDirectory
Failed

Error:
Starting a command on remote server failed with the following error message : The WinRM client cannot process the request. It cannot determine the content type of the HTTP response from the destination computer. The content type is absent or invalid. For more information, see the about_Remote_Troubleshooting Help topic.

Exchange Management Shell command attempted:
New-OwaVirtualDirectory -InternalUrl 'https://xxxx-SERVER.intouch-uk.local/owa' -WebSiteName 'Default Web Site'

Elapsed Time: 00:00:00
ASKER CERTIFIED SOLUTION
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Adam Brown
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have recreating the OWA virtual Directories and rebooting server the OWA is working ok