Link to home
Start Free TrialLog in
Avatar of Jessica Cochran
Jessica CochranFlag for United States of America

asked on

MailTips Exchange 2010

Ok so I have a mail-tip set for an acct, it shows up in Outlook when you try to send to it BUT it does not sent a reply to anyone after the message hits it's mailbox.

Do I have something misconfigured?

Is a MailTip the wrong way to handle this? They would like a reply sent everytime a message hits the mailbox.
ASKER CERTIFIED SOLUTION
Avatar of Adam Brown
Adam Brown
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Jessica Cochran

ASKER

I am almost positive I had this working on another account at one time.
Autoreply will usually display the message you set when you enable it, just like a mailtip does, so that is probably what you had going before. A mailtip will only pop a message up.
Avatar of Saber
Saber

Correct, Mailtips is only used as a function for a Outlook / OWA. When you email someone, Exchange will do an LDAP lookup for mailtips and if one is present will notify Outlook / OWA of what the Mailtip is.

For emails you have to setup autoreply. Mailtips does not have the ability to respond to emails as it's just an LDAP lookup function.
Thank you very much for the advice

I used the following link: https://it.vanderbilt.edu/services/messaging/email/sem/autorespond.php

And it does what i expected

Thank you all for your insight