mmerk2
asked on
email error message
hello, one of the users is having the following message when sending email to yahoo:
ivanbsa@yahoo.com
host mta6.am0.yahoodns.net [98.138.112.34]
Delay reason: SMTP error from remote mail server after pipelined MAIL FROM:<pastoral@arqsj.org> SIZE=502085:
421 4.7.0 [TSS04] Messages from 198.255.104.178 temporarily deferred due to user complaints - 4.16.55.1; see https://help.yahoo.com/kb/postmaster/SLN3434.html
lopezrejadojavier@yahoo.co m
is it our servers/services or does it have to do with Yahoo??
your feedback is appreciated thanks!
ivanbsa@yahoo.com
host mta6.am0.yahoodns.net [98.138.112.34]
Delay reason: SMTP error from remote mail server after pipelined MAIL FROM:<pastoral@arqsj.org> SIZE=502085:
421 4.7.0 [TSS04] Messages from 198.255.104.178 temporarily deferred due to user complaints - 4.16.55.1; see https://help.yahoo.com/kb/postmaster/SLN3434.html
lopezrejadojavier@yahoo.co
is it our servers/services or does it have to do with Yahoo??
your feedback is appreciated thanks!
ASKER
Thank you. What action you think we should take if any?
Yahoo means:
Our recommendations:
The error is temporary. We encourage you to retry sending emails 4 hours after encountering the error.
If you're not the administrator of the mail server in question, we suggest you contact the administrator directly to discuss the error.
If you're an administrator of message content and mailing policy and you've deployed significant changes or you've received this error for more than 48 hours, we ask that you review outgoing messages for objectionable content or practices.
See our recommended guidelines for bulk mail senders and postmasters and note we don't disclose further information about our filtering practices.
You can check if your domain is blacklisted.
https://mxtoolbox.com/blacklists.aspx
And you can do some analysis:
https://mxtoolbox.com/diagnostic.aspx
Useful tools:
https://mxtoolbox.com/NetworkTools.aspx
Our recommendations:
The error is temporary. We encourage you to retry sending emails 4 hours after encountering the error.
If you're not the administrator of the mail server in question, we suggest you contact the administrator directly to discuss the error.
If you're an administrator of message content and mailing policy and you've deployed significant changes or you've received this error for more than 48 hours, we ask that you review outgoing messages for objectionable content or practices.
See our recommended guidelines for bulk mail senders and postmasters and note we don't disclose further information about our filtering practices.
You can check if your domain is blacklisted.
https://mxtoolbox.com/blacklists.aspx
And you can do some analysis:
https://mxtoolbox.com/diagnostic.aspx
Useful tools:
https://mxtoolbox.com/NetworkTools.aspx
arqsj.org is your domain right?
show screenshot
blacklist.PNG
blacklist.PNG
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This error indicates Yahoo is seeing unusual traffic from your IP address and/or that emails from your mail server are generating complaints from Yahoo Mail users.