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GMartinFlag for United States of America

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PayPal refund never shows up on PayPal balance

Hello and Good Evening Everyone,

           I am concerned about a PayPal refund which was completed on 2/23/2017 but never shows up within my PayPal balance.    I did check my bank account statement and the amount which PayPal indicates being refunded actually exist as a credit.   Needless to say, I am confused about this situation.  Can someone experienced with PayPal transactions shed some light upon this situation?  

           Thank you

           George
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Joe Winograd
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Hello and Good Afternoon Everyone,

              Thank you for answering my question.  This situation arose from my PayPal authorization of a purchase made to an ebay merchant who had a hacked account.  I was sent notification immediately following the transaction by eBay's security support team.  Upon realizing this, I began checking out my PayPal and checking account logs.  I did contact my bank to file a claim.  The transaction was refunded back into my checking account and listed as a provisional credit.   To make a long story short, this situation is resolved.  

               Thanks again everyone for your help :-)

                George
George,
I'm very glad to hear that this situation was resolved without any financial loss for you — great news! Regards, Joe