We help IT Professionals succeed at work.

User unable to delete a folder on a mailbox that she has Full Permissions to.

realtimer
realtimer asked
on
4,792 Views
Last Modified: 2018-01-17
Hello Experts,

I am running an Exchange 2016 server.  Client user is running Outlook 2013.

"Manager" has Full Access to the mailbox "HR (Human Resources)".

Through the Exchange server, I have granted Full Access to Manager for the HR mailbox.

Manager's Outlook lists HR's mailbox.  Manager is able to open and delete files within the folders.

However, Manager is not able to delete folders in the HR mailbox.  When she attempts to do so, she receives the following error:

Microsoft Outlook
Cannot delete this folder.  Right-click the folder, and then click Properties to check your permissions for the folder.  See the folder owner or your administrator to change your permissions.  Cannot copy this folder because it may contain private items.

Any suggestions would be appreciated.

Thanks,
Real-Timer
Comment
Watch Question

AmitIT Architect
CERTIFIED EXPERT
Distinguished Expert 2017

Commented:
You need to specify delegates for this mailbox. If not, add it and also check "Delegate can see my private items". You might need to login to the mailbox to perform this action. Check this article. method 3.
IT Architect
CERTIFIED EXPERT
Distinguished Expert 2017
Commented:
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION

Author

Commented:
Thank you.  Your suggestions put me on the right track.  It ultimately came down to something weird with the user's profile along with the security.

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.