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User unable to delete a folder on a mailbox that she has Full Permissions to.

Hello Experts,

I am running an Exchange 2016 server.  Client user is running Outlook 2013.

"Manager" has Full Access to the mailbox "HR (Human Resources)".

Through the Exchange server, I have granted Full Access to Manager for the HR mailbox.

Manager's Outlook lists HR's mailbox.  Manager is able to open and delete files within the folders.

However, Manager is not able to delete folders in the HR mailbox.  When she attempts to do so, she receives the following error:

Microsoft Outlook
Cannot delete this folder.  Right-click the folder, and then click Properties to check your permissions for the folder.  See the folder owner or your administrator to change your permissions.  Cannot copy this folder because it may contain private items.

Any suggestions would be appreciated.


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8/22/2022 - Mon