troubleshooting Question

User unable to delete a folder on a mailbox that she has Full Permissions to.

Avatar of realtimer
realtimer asked on
3 Comments1 Solution5232 ViewsLast Modified:
Hello Experts,

I am running an Exchange 2016 server.  Client user is running Outlook 2013.

"Manager" has Full Access to the mailbox "HR (Human Resources)".

Through the Exchange server, I have granted Full Access to Manager for the HR mailbox.

Manager's Outlook lists HR's mailbox.  Manager is able to open and delete files within the folders.

However, Manager is not able to delete folders in the HR mailbox.  When she attempts to do so, she receives the following error:

Microsoft Outlook
Cannot delete this folder.  Right-click the folder, and then click Properties to check your permissions for the folder.  See the folder owner or your administrator to change your permissions.  Cannot copy this folder because it may contain private items.

Any suggestions would be appreciated.

IT Architect
Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 3 Comments.
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>


Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 3 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004