troubleshooting Question

Cannot install Trend Micro as it says that Kaspersky Internet Agent is still installed.

Avatar of OAC Technology
OAC TechnologyFlag for United States of America asked on
SecurityAnti-Virus AppsAnti-SpywareWindows 10
24 Comments1 Solution2136 ViewsLast Modified:
We're trying to install Trend Micro on a clients computer and Kaspersky has something somewhere that's triggering Trend into failing the installation. Here are the things we've tried, but the issue is still happening.
-Add/Remove Programs shows no Kaspersky Installed
-Searched Registry for anything "Kaspersky" and removed all keys
-Ran multiple "Removal Tools" from the Kaspersky community

The error Trend gets is attached. Image of the error.
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 24 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 24 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros