office 365 portal very slow.

alonig1
alonig1 used Ask the Experts™
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In a hybrid environment, everything to load in office 365 portal is very very slow.

The account has many users and roles etc.. but is there a way to make it faster.

Also when creating a new user , I need to create it first on AD, wait for it to sync and then manually create in on office 365 portal.

Is there a way to have one place that will do everything?
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Distinguished Expert 2018
Commented:
1) You can open a ticket with Microsoft (in the admin portal.) But the portal is hosted on their servers so, short of it being an issue on their end, no you cannot speed it up.

2) If you use AADConnect already then creating a user in AD should be creating a user in O365. You shouldn't need to be creating a user twice. If you *aren't* using AADConnect then you don't need to create the user in AD at all, nor wait for it to sync. So the workflow you describe isn't normal either way...something is not right.

Author

Commented:
1) I know it's hosted , but I think with other clients it's much faster this one I don't know if its because of the amount of information it has (users, roles etc..) or because it's hybrid. the bandwidth is pretty decent .

2)I never used AADConnect, I need to try that. it's a one stop shop. ?
Distinguished Expert 2018

Commented:
If you have a hybrid, you have sone sort of sync in place. Either dirsync, its replacement AADSync, or its replacement AADConnect. What I said above is true regardless of which sync tool you have in place. None of them change the fundamental workflow.
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Author

Commented:
Just to load the users or roles is very slagish ..
Distinguished Expert 2018

Commented:
As I said, the only thing you can do is open a ticket with MS. None of my tenants are particularly slow. And since you don't control the back-end, there isn't much you could do.
Top Expert 2012

Commented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: Cliff Galiher (https:#a42036828)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

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