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Andre PFlag for Canada

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KEYBOARD ISSUES WHEN USING RDP ON PARALLELS

I have a macbook air running parallels  , When I access RDP through this for some reason the shift key suddenly becomes non functioning as well as the command for screenshot . Command -Shit -4 just hangs until you press escape . I am unable to enter passwords because i cannot use caps or special characters  
Any suggestions ?
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masnrock
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