troubleshooting Question

New User access denied in sharepoint 2010

Avatar of Neil Randall
Neil RandallFlag for United Kingdom of Great Britain and Northern Ireland asked on
Microsoft SharePointActive DirectoryWindows Server 2008
3 Comments1 Solution509 ViewsLast Modified:
Windows Small Business Server 2011

I have a domain user who can:
Logon to a computer
Access email
Be added to SharePoint sites and receive the welcome email from those sites

Cannot logon to any of those site - Access Denied

This user's email account was kept open after they left the firm They have now returned, been given a new password and can do all the above except access SharePoint.

As they have not started any meaningful work yet
I deleted the account and checked they had gone from Exchange, AD and removed from all SharePoint sites (before deletion)

A 'new' user account was then created using Windows Small Business Server 2011 Standard Console, as I do for ALL users.

Again they can Logon to a network computer
Access email using their credentials
They have been added to all the SharePoint sites again, choosing their name through the Grant Permission Form and have received the welcome email

They still cannot logon to any SharePoint site either by typing the address in the browser or by clicking the link in the email sent from SharePoint.

What am I missing here?
I have created and deleted many user accounts over he years but never had this problem
ASKER CERTIFIED SOLUTION
Walter Curtis
SharePoint AED
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