We help IT Professionals succeed at work.

Windows Server 2012,  spoolsv.exe Application Error - Spooler Service stopping

590 Views
Last Modified: 2018-04-26
I require some help diagnosing why the Print Spooler service crashes when someone prints.

I have been told by an engineer that the fault is occurring because of corrupt printer drivers.  I don't understand how this could be the case, the print driver is the latest version and has been working fine for years.

This has happened 3 times before in the past.  On previous occasions I've had to completely rebuild windows (not fun).

This time before rebuilding the server, I would like to start digging deeper to find out what is the root cause of the Print Spooler service crashing, if it is the drivers and how the drivers are working fine when they were first installed and then they become corrupt.

NOTE:  I have tried deleting all the printers.   Deleting all the drivers from the print server, then downloading drivers and re-installing the pirnters.  However when trying to check the printer preferences the explorer crashes.

This is why , eventually the easiest solution is been building a new server!
Comment
Watch Question

Datacenter platform engineer Lindows
CERTIFIED EXPERT
Commented:
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.