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no sound on Lenovo G710 windows 10 Home

tonyadam
tonyadam asked
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Last Modified: 2017-03-27
I have already tried troubleshooting.  I can hear sound via the troubleshooter but when going to the CP and Sound to test a sound, I get nothing.  The current driver is IDT High Definition Audio CODEC.  Is there a generic driver from MS for W10 that might work better?
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RaminTechnical Advisor
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Commented:
as far as I searched, there is only sound driver for Windows 10 64bit version.
are you sure you are running a 64 bit Windows 10.
Tom CieslikIT Engineer
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Commented:
If you right click on speaker icon next to clock go to Playback devices
Make sure Speakers are set as default playback device

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tonyadamRetired

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Commented:
Followed the Lenovo instructions and we have sound back.  However, there is still a warning message that appears from MS about enhancements being disabled.  I elected to answer "yes" to enable and all seems OK for now.
RaminTechnical Advisor
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Commented:
I am glad you got it working.
RaminTechnical Advisor
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Commented:
OP Confirmed suggestion.

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