How to copy all NDR (Bouncebacks) to the postmaster mailbox Exchange 2016

exTechnology
exTechnology used Ask the Experts™
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Hello Team,

We have created a postmaster mailbox and associate it with the postmaster email address in exchange 2016, we have also configured the ExternalPostMasterAddress to postmaster@domain.com as well as the GenerateCopyOfDSNFor codes for NDR emails.
We need to receive copies of all NDR's that are received in the organization into that postmaster mailbox but for some reason what I've done so far is still not working and the postmaster inbox is not receiving anything.

Any suggestions will be appreciated.

Thank you
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Technical Designer
Commented:
Could you please follow the steps mentioned in the post below and let us know if this doesn't work.

http://www.careexchange.in/how-to-copy-all-ndrsdsn-to-a-mailbox-in-exchange-2013/

Sudeep

Author

Commented:
Hello,

Thank you for the link, I did try this but postmaster is still not collecting NDR's.

Thank you,
Sudeep SharmaTechnical Designer

Commented:
Have you tried generating one?

Sudeep
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Author

Commented:
Yes I have, I added DSN codes 5.0.0 and 5.1.1, I tried generating those 2 and nothing gets copied over.
Sudeep SharmaTechnical Designer
Commented:
so if you are sending email to from gmail address to your domain (your exchange) for any unknown user, are you getting bounce back on your gmail account?

Have your tried restarting the Exchange Transport service?

Sudeep

Author

Commented:
I ended up creating a journaling mailbox that keeps only bounceback in the inbox by deleting all other msgs journaled.

Thank you.

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