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troubleshooting Question

Specific Web Page does times out

Avatar of datzit
datzit asked on
19 Comments1 Solution121 ViewsLast Modified:
Our network is unable to access bankofamerica.com.  They were able to access last week but nobody can access now.
Steps taken to t-shoot
  • contacted ISP (Windstream) who said that they can hit from router.  Confirmed internal DNS servers have the correct windstream auto-forwarders, barracuda has confirmed that there are no policies that are preventing me from going to that site, restarted DNS services, ipconfig/flush/registerdns, added manual DNS server on client (, checked blacklist (clean),
Despite all of this checking out - nobody can access.  Request timed out in browser.  I have tried different browsers, flushed cache, different machines etc.  Tried with or without www and https and http....
We can resolve any subdomain.bankofamerica.com but not the actual site's domain name.

Any other t-shooting steps or insights?  Very frustrating,
Avatar of datzit

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