Keith Smith, MBA
asked on
decoding the error message TEI_ASSIGNED
I support a remote center that has phone over a PRI line. At the moment, no calls can go in or out. When I look at the router, Cisco 2901, there are no recent errors on the line, but the output for the "show isdn status", this is the output:
dsl 0, interface ISDN Switchtype = primary-ni
L2 Protocol = Q.921 0x0000 L3 Protocol(s) = CCM MANAGER 0x0003
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = TEI_ASSIGNED
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0x807FFFFF
Number of L2 Discards = 0, L2 Session ID = 4
Total Allocated ISDN CCBs = 0
what does "State = TEI_ASSIGNED" mean? How do I resolve this?
dsl 0, interface ISDN Switchtype = primary-ni
L2 Protocol = Q.921 0x0000 L3 Protocol(s) = CCM MANAGER 0x0003
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = TEI_ASSIGNED
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0x807FFFFF
Number of L2 Discards = 0, L2 Session ID = 4
Total Allocated ISDN CCBs = 0
what does "State = TEI_ASSIGNED" mean? How do I resolve this?
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ASKER
never thought of that ... will make a note of that if it happens again. Thanks.
Collect good syslog, thats nice to send to technical help desk (dont burden callcenter with your problems (tm) )
ASKER
always remember that point ... you only fail that point once
If yhe help request looks complex enough syslog will look complex enough to get free escalation to right team that can read it...
ASKER
information provided help clear up confusion on the message that help resolve problem.
ASKER
Just found out today that rebooting the router resolved the issue. I do not think this is the total resolve, but a cough drop for the real problem. I think there is something more to this and this will happen again. Next time I will be better prepared with this bit of knowledge. Thanks for your response.
Keith